Local, family-run, independent locksmiths

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Public Liability Insurance

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5* Rated on Google

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12+ years of experience

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Small, local business

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Female Locksmith

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Competitive Rates

Ottery St Mary Locksmith Services

Fast response with no call out charge

Looking for a reliable locksmith in Ottery St Mary?

The Lock Monkey provides fast emergency callouts, uPVC lock repairs, and lock replacements across this historic market town. With over a decade serving this area, we are available 7 days a week, with no call-out fees and transparent, fixed pricing.

This characterful market town combines centuries of heritage with modern living, creating  really diverse locksmith needs, from period cottages to contemporary developments and rural properties. We understand the specific security needs of Ottery St Mary’s varied property landscape. For over 12 years, we have been providing reliable, professional locksmith services across East Devon, and we’re proud to serve Ottery St Mary’s close-knit community. As a family-run company, we combine the personal touch you’d expect from a local locksmith with the expertise that comes from understanding both historic market town properties and modern rural living requirements.

We’re available 7 days a week, and we always provide a firm quote before any work starts.

No Call Out Charge

Same Day Service Available

Speak Directly to an Experienced Locksmith

12-month Warranty

Fully Insured

Emergency Service Across Ottery St Mary

5-Star Rated with over 300 Google Reviews

Over 12 years Experience in the Area

v

Honest Advice and Transparent Pricing

Local and Independent

5-star rated

Fully insured

12-month warranty

See our recent Google reviews …

Excellent
The Lock Monkey5.0
Based on 421 reviews
Felicity R.
3 days ago
Deb was very helpful, efficient and friendly ☺️
Did a lovely job on our front door, thank you very much.
Response from the owner:Felicity
Thank you for taking the time to leave such a lovely review
I’m glad your happy with our work
Anne P.
6 days ago
Excellent, efficient, service. Would highly recommend.
Response from the owner:Anne
Thank you for the great review
I’m glad you happy you chose The Lock monkey
Streaky B.
1 week ago
Job completed within a couple of days of making contact. It makes a huge difference when not on site and you can trust someone to do the job. Very reasonable cost as well. Would recommend 👌
Response from the owner:Thank you for the great review
I’m glad you are happy with the service you received 🔓🐒
Ron C.
2 weeks ago
Terrific friendly service. Recommended!
Response from the owner:Thanks Ron I’m glad you are pleased and thank you for the great review
Hayley H.
2 weeks ago
Amazing job Lock Monkey! Came the day I rang for help with a broken lock. So efficient and lovely to talk to too!
Response from the owner:Thank you for the lovely review
I’m glad I could help
Nina P.
2 weeks ago
excellent service. Debbie came very quickly after my initial call about the front door not opening; she got it open, explained the problem & secured it again. Then came promptly the next day to replace the mechanism, with a year's guarantee included in the reasonable price. Would highly recommend
Response from the owner:Tina thanks for the lovely review and really pleased to have a replacement upgrade option for the obsolete parts
Simon H.
3 weeks ago
What a wonderful person Debbie is. She went the extra mile for us as we moved to Sidmouth.
She was patient and amazing.
Can’t recommend her enough.
Response from the owner:Simon
thank you for the review glad I could help with your inherited issues
Getting all your upvc doors locking and unlocking as they should 🔓🐒
Donna F.
3 weeks ago
Efficient. On Time and Professional
Response from the owner:Thank you Donna for the great review
Glad I could get it fixed for you
Diana B.
4 weeks ago
From my experience of the lock monkey, she’s good people. I called her out once and just her presence alone brought a non-invasive solution to the problem. On this occasion she made replacing a window lock an easy and efficient process. She ordered and replaced the lock within a few days with no input from me. Thank you Deb.
Response from the owner:Thanks Diana yes it was a few years ago now 🤣
Glad I could get that window fixed for you this time
Sue
4 weeks ago
Called Debbie after losing key to side door of my garage. She came out same day, drilled out old lock and replaced with a new one so quickly. I would most definitely recommend her for the amazing service she provides.
Response from the owner:Thank you Sue for the great review glad I could help after the only key was lost
Funnie F.
4 weeks ago
Fabulously helpful even though they couldn't come out to us tonight. Would thoroughly recommend
Response from the owner:Thank you happy to help
Geoff N.
1 month ago
UPVC window lock needed fixing. Deb assessed what needed to be done, sourced a new part and fitted it. All done as promised, on time and without any fuss. Can’t recommend her highly enough. We have found or ‘go to’ locksmith 👍
Response from the owner:Thank you for the great review
I really appreciate it 🔓🐒
Margaret B.
1 month ago
Debbie was going to be later than expected, but let me know. She did the job quickly and effectively. Now I can lock my door again.
Response from the owner:Margaret
Thank you for the great review .
I’m so glad you can now lock and unlock your door 💪
Jaki W.
2 months ago
Very experienced, prompt, lovely person.
Response from the owner:Thank you for the fantastic review
I’m glad you are happy with the service you received from
🔓🐒
Lucy G.
2 months ago
Very efficient ,friendly service
Response from the owner:Thank you for the great review
I’m glad your upvc door now works smoothly
Caroline M.
2 months ago
Deb was great, very knowledgeable and experienced. Gave good advice and talked us through the different options. All work was carried out efficiently with no mess. Will definitely use the Lock Monkey again
Response from the owner:Caroline thank you for the great review .
Glad I could help
Adam
2 months ago
Called this company as they had all good reviews on google, however I was told to phone someone else (in a very blunt manner) as she’d just got back from a holiday and wasn’t interested! 🤷‍♂️
Response from the owner:I’m sorry you feel that way. As I explained, I was already fully booked for today, and as your job was an emergency I suggested contacting another company. I do hope you managed to get your job completed to your satisfaction.
Justin L.
2 months ago
Brilliant service from Deb. Good advice on the most cost effective way to replace a complex lock. Attended when she said she would and carried out great work. Highly recommended.
Response from the owner:Thank you Justin for the great review after 12 years in business I can get most problems fixed 💪
robert S.
2 months ago
I can thoroughly recommend Debbie from Lock Monkey. We had a problem with the lock on our back door. She visited this afternoon. Assessed what needed to be done and proceeded to repair it promptly and efficiently. She was friendly, courteous and knowledgeable.
Response from the owner:Thank you for the great review glad we got that problematic upvc door fixed 💪
Olivia B.
2 months ago
Debbie came and fixed our front door today. She was able to change the mechanism and realigned the door. We live in a new build and our door has never unlocked and opened so smoothly before!
Debbie is very professional and friendly.
Thank you Debbie for fixing our door today can’t recommend you enough!
Response from the owner:
Thank you for the great review
Glad I could help with your problem composite door
Linda S.
3 months ago
Excellent service and extremely professional. This is the second time I've needed help with a problem lock and they've sorted out the problem effectively and efficiently. Would thoroughly recommend wholeheartedly!
Response from the owner:Thank you Linda for the great review
Glad I could come up with a suitable solution and get it fixed for you
Joe H.
3 months ago
Called on a Thursday Debbie said she would be on holiday the next week and her Friday was fully booked. I explained my predicament and she said she would see if she could alter the start of her holiday and would ring me back. I must be honest I wasn't expecting any change, how wrong was I!
Phone rang in less than 5mins and she said she could meet at the property on Saturday at 0930.
Debbie was there on time and within the hour the job was done.
Great Service,
Joe Harman
Response from the owner:Joe
Thanks for the great review glad I was able to help with your emergency lock problem 🔓🐒
Isla L.
3 months ago
Excellent, quick and efficient lock repair! I would highly recommend.
Response from the owner:Thank you for the great review
Glad I could help
Barbara H.
3 months ago
Great friendly service, easy to get hold of, arrived within the timeframe. Job done. Definitely recommend Lock Monkey. 😎
Response from the owner:Barbara
Thank you so much for the great review
I’m glad to have got it fixed for you before it was an emergency
Tyra K.
3 months ago
The lovely lockmonkey changed our front door lock, and a window handle. She was honest and upfront about pricing and options. Quickly and efficiently changed the handle and gave us some tips to keep our windows going for longer. I would thoroughly recommend!!
Response from the owner:Tyra
Thank you for the fantastic review
Honesty is what the lock monkey stands
I’m glad I could help
Steve T.
3 months ago
Felt very safe and professional. Deb is lovely and extremely knowledgeable in her profession.
Response from the owner:Steve
Thanks so much for the fantastic review
Claire C.
3 months ago
Debbie was very professional and kind and checked all locks to ensure they were adequate. She could not have been more helpful. Thank you so much.
Response from the owner:Thank you Claire
I was happy to put your mind at rest
Martin D.
3 months ago
Excellent service from a highly skilled pleasant locksmith. I can recommend her without
Response from the owner:Thank you Martin
I really appreciate you taking the time for such a great review
Wendy D.
3 months ago
Comes as quickly as she can. Prompt. Friendly, helpful and polite.
Response from the owner:Thank you Wendy for the great review I really appreciate it 🔓🐒
Fiona C.
4 months ago
The lock had failed on my front door , quick response to my text and date arranged. Problem spotted and quickly resolved .
Good to see a female locksmith
Response from the owner:Thank you for the great review glad I could get your composite door working again

Ottery St Mary's Local Trusted Locksmith

Why we’re the trusted Ottery St Mary Locksmith:

Well known and Trusted Locally

We provide discrete, professional service that respects privacy while maintaining the friendly approach that defines Ottery St Mary. Our work speaks for itself through satisfied customers who recommend us to their neighbours. All of our parts carry a 12-month warranty for your peace of mind.

Honest and Reliable Service

We aim to make fixing your lock problem as simple as possible, from the moment you call us until the job is complete. We are always happy to help over the telephone and can often give you a price on the phone. We do not charge for call outs and we will always give you a firm quote before we start any work. Our straightforward approach and competitive rates have made us long trusted by Ottery St Mary residents and businesses.

Comprehensive Local Experience

From listed Georgian townhouses to modern family homes, rural cottages to commercial premises, agricultural buildings to converted properties, we’ve worked across every type of property this area offers. This breadth of experience means we understand the specific security needs each property type and location presents.

Honest Pricing and Professional Service

We provide clear, fixed pricing with no call out charges. We are often able to give prices on the phone, and we will always give a firm price before any work is carried out. Our fully equipped mobile workshop allows us to complete most jobs during our first visit and we can cut keys on-site. We strive to give you a professional service without losing the personal touch.

Supporting Local Independent Character

Ottery St Mary maintains its independent market town spirit through local businesses and community engagement. As a family-run locksmith serving this area, we share those values and understand the importance of personal service, community support, and maintaining the special character that makes this town unique. We’ve built our reputation on consistently turning up when promised and doing exactly what we say we’ll do. 

Respectful and Considerate Workmanship

Having someone work on your property requires trust. We are proud of our excellent reputation of leaving our customers happy. We complete all work professionally, with minimum disruption, and always leave your property clean and tidy.

Rural Property Expertise

Many of our Ottery St Mary customers live in surrounding villages or on rural properties with unique security challenges. We understand isolated property requirements, agricultural building needs, and the balance between practical access for working properties and appropriate security for rural locations.

Experienced Female Locksmith

Our qualified female locksmith is available for appointments and emergency calls throughout Ottery St Mary. We understand that some customers, particularly elderly or vulnerable residents, feel more comfortable with this option.

⭐ Rated 5.0 / 340 reviews from customers across Ottery St Mary and throughout Devon.
Trusted locally for fast, professional locksmith services with no call-out fees.

Comprehenisve Locksmith Services for Ottery St Mary Homes

Emergency Locksmith Service:

We know how stressful being locked out is. We provide rapid response for all parts of Ottery St Mary — town centre, newer estates, and outer villages. We use non-destructive entry methods whenever possible and carry comprehensive stock for immediate repairs.

Our Emergency Services Include:

  • Lockout assistance for homes and businesses 7 days a week.
  • Quick response across Ottery St Mary and the surrounding villages
  • Non-destructive entry methods wherever possible
  • Immediate lock repairs when mechanisms can be saved
  • Emergency security after break-ins

Period Propety and Rural Specialists

Ottery St Mary’s unique combination of historic market town architecture and rural setting requires specialised knowledge. We have spent years developing our skills and can offer expert advice and service. We are used to working with challenging situations and will take the utmost care of your property.

Our Expertise:

  • Gain entry for mortice and other original lock types
  • Mortice lock fitting and replacement
  • Door realignment
  • Window lock repair and replacement
  • Security upgrades

uPVC Door and Window Specialists

uPVC doors and windows are features of many residential and commoercial properties in Ottery St Mary, where on newer homes or as modern installments on older properties. We are specialised in all uPVC door and window lock and provide a full lock uPVC lock and handle repair and fititng service. We have a fully stocked van to complete most jobs on the first visit.

uPVC Expertise:

  • Mechanism repairs and servicing
  • Multipoint lock replacements and upgrades
  • Handle adjustments for smooth operation
  • Door realignment
  • Emergency repairs when doors wont lock securely

Professional Lock Installation and Replacement

Whether you’re moving home, maintaining a period property or upgrading security in a modern home, we provide expert advice and quality installation of all lock types. Our experience with Ottery St Mary’s diverse property types means we are a trusted choice for Ottery homes and businesses.

General Lock Services:

  • Insurance-compliant locks to meet your policy requirements
  • High-security upgrades for enhanced protection
  • uPVC door and window lock repair and replacement
  • uPVC door and window handle replacement
  • Anti-snap cylinders for uPVC doors
  • Traditional locks for period properties
  • Master key systems for landlords and businesses
  • Mortice lock specialists
  • Garage door locks
  • Key safes
  • and more ……

Security Consultations and Upgrades and Key Services

We cut keys on-site using our mobile equipment, and we’re always happy to provide honest security advice. Our goal is to ensure you have the right level of security for your Ottery St Mary property without overselling unnecessary upgrades.

Security and Key Services:

  • On-site key cutting for all standard locks
  • Security assessments tailored to your property
  • Insurance compliance advice and installation
  • Upgrade recommendations based on your needs and budget
  • Maintenance advice to keep your locks working smoothly

Areas We Cover

Town Centre

The historic heart of Ottery St Mary features beautiful period properties around Silver Street, Mill Street, and Broad Street mixed in with more modern properties and of course, many commercial properties. We frequently work in this central part of Ottery.

Residential Areas

Popular residential areas like Colebroom, Canaan Way, and newer developments  feature a mix of traditional and contemporary properties. We carry a huge range of stock so that we have what we need to fix your problem on the first trip, no matter the lock type.

Outskirts and Surroundings

We frequently work inthe semi-rural settings that are found surroudning Ottery. These areas include everything from large family homes to converted properties, to older cottages. We are experienced across East Devona nd have the expertise to fix your problem professionally and quickly.

Further Afield ....

We also serve the villages and rural areas surrounding Ottery St Mary. This includes:

Wiggaton • West Hill • East Hill • Tipton St John • Coombe • Venn Ottery • Alfington • Talaton • Cadhay • Fairmile • Feniton • Whimple

If yor area is not listed above, we likely still cover it – please give us a call and we’ll be able to help you.

Local Expertise Across All Areas:

  • Rural properties requiring enhanced security for isolated locations
  • Period buildings needing sensivitve upgrades
  • Village communities valuing personal service and local knowledge
  • Traditional cottages needing specialist knowledge of older lock mechanisms
  • Family developments seeking practical, cost-effective security solutions

Commercial, Agent and Landlord Services:

Ottery St Mary Locksmith for businesses:

Ottery St Mary needs reliable commercial locksmith services. From independent shops and cafes on Mill Street to professional services, hospitality venues, and agricultural businesses, we understand the security needs of this community.

Our Commercial Services Include:

  • Emergency commercial lockouts with quick response
  • Master key systems
  • High-security installations for valuable stock
  • Insurance-compliant security installations
  • Security assessments for business premises

    Landlords and Property Management:

    We work with local letting agents and landlords throughout Ottery St Msry, providing dependable support for rental properties.

    Our Services Include:

    • Tenant changeover lock services
    • Property security assessments and upgrades
    • Emergency support for rental properties
    • Bulk services for multiple properties
    • Proper invoicing and documentation for records

    Our Professional Standards and Personal Service

    Quality Assurance You Can Trust

    • 12-month guarantee on all locks and parts we supply
    • Transparent pricing with no hidden call out charges
    • Professional installation meeting industry standards
    • Clean, tidy service with minimal disruption to your property
    • Follow-up support if you have any questions or concerns

    Customer-Focused Approach

    We understand that security work is about more than just locks – it’s about your peace of mind. Whether it’s an emergency callout or planned upgrade work, we take the time to explain what we’re doing and why, ensuring you’re completely comfortable with the service before we start any work. We will answer any questions you have and are always happy to help.

    Honest Advice and Fair Pricing

    We believe in providing honest recommendations based on your actual needs, not what makes us the most money. If your lock can be repaired rather than replaced, we’ll tell you. If a basic upgrade will meet your insurance requirements, we won’t try to sell you the most expensive option.

    Transparent Pricing Structure

    • Free quotes for all planned work
    • Fixed prices once agreed – no surprise additions
    • No call out charges 
    • Payment options 
    • Value for money without compromising on quality

    If you’re still not sure …

    Feel free to check out genuine Google Business reviews from happy customers. We’re 5 star rated on Google, Facebook, Yell, and Our Local Expert. See our testimonials page for more details.

    We offer as standard a 12-month no quibble warranty on parts we fit and we are fully insured.

    We are proud of our customer service and take pride in both our work and your satisfaction.

    locksmith ottery st mary

    FAQs

    Can you get my door open without damage?

    Yes, we use non-destructive methods and can usually get you back in with no damage to your lock.

    Are you familiar with the lock types commonly used in Ottery St Mary's period properties?

    Absolutely. We regularly work with the period properties common throughout Ottery St Mary, including the town centre – Mill Street, Yonder Street and other older areas, fitting traditional mortice systems and period door furniture.

    Do you provide quotes for Ottery St Mary properties over the phone?

    Yes we can often provide quotes over the phone although we will sometimes ask you to send us a photo first so that we can give an accurate price. If we need to pop over to quote,  there’s no call out charge and quotes are free of charge. We will always give you a firm price before starting any work.

    I live a village, not in central Ottery - can you help me?

    Yes — we provide locksmith services across Ottery St Mary and the entire surrounding area. We cover all of the local village locations of Wiggaton, West Hill, East Hill, Tipton St John, Coombe and Venn Ottery, and out to Alfington, Talaton, Cadhay, Fairmile, Feniton and Whimple. If you’re not sure, please give us a call – we’re sure to be able to help you!

    Are you available for same-day service in Ottery St Mary?

    Yes. We often provide same-day service for planned work throughout Ottery St Mary and surrounding villages, subject to scheduling. Emergency work is available seven days a week, and because we are local, we can provide quick, reliable response times for urgent situations.

    What guarantee do you provide on work in Ottery St Mary?

    We provide a 12 month warranty on all new locks and parts that we fit.

    Can you upgrade my locks to meet insurance requirements?

    Yes — we supply and fit insurance-compliant locks and can advise on the best options for your property. We will never try to over-sell you something that you don’t need.

    We also work in several other local areas:

     

    In addition to Ottery St Mary, we also offer a full locksmith service in Sidmouth, Exmouth, Budleigh Salterton, across East Devon and Exeter, and many other areas. Please see our ‘Where we Work‘ page for more information.

    get in touch

    Contact us for a free quote.

    info@thelockmonkey.co.uk

    tel: 07950 148 390

    Registered address:

    178 Hulham Road, Exmouth, Devon.

    Independent Locksmiths owned by D. Valentine

    The Lock Monkey local locksmith

    © The Lock Monkey 2026. All Rights Reserved.