Local, family-run, independent locksmiths

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Public Liability Insurance

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5* Rated on Google

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12+ years of experience

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Small, local business

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Female Locksmith

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Competitive Rates

Ottery St Mary Locksmith Services

Fast response with no call out charge

Looking for a reliable locksmith in Ottery St Mary?

The Lock Monkey provides fast emergency callouts, uPVC lock repairs, and lock replacements across this historic market town. With over a decade serving this area, we are available 7 days a week, with no call-out fees and transparent, fixed pricing.

This characterful market town combines centuries of heritage with modern living, creating  really diverse locksmith needs, from period cottages to contemporary developments and rural properties. We understand the specific security needs of Ottery St Mary’s varied property landscape. For over 12 years, we have been providing reliable, professional locksmith services across East Devon, and we’re proud to serve Ottery St Mary’s close-knit community. As a family-run company, we combine the personal touch you’d expect from a local locksmith with the expertise that comes from understanding both historic market town properties and modern rural living requirements.

We’re available 7 days a week, and we always provide a firm quote before any work starts.

No Call Out Charge

Same Day Service Available

Speak Directly to an Experienced Locksmith

12-month Warranty

Fully Insured

Emergency Service Across Ottery St Mary

5-Star Rated with over 300 Google Reviews

Over 12 years Experience in the Area

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Honest Advice and Transparent Pricing

Local and Independent

5-star rated

Fully insured

12-month warranty

See our recent Google reviews …

Excellent
The Lock Monkey5.0
Based on 366 reviews
Karen M.
6 days ago
Fantastic service from The Lock Monkey!
Debbie replaced 4 broken window handles for me. She was knowledgeable, professional and friendly. Would highly recommend her service.. thank you Debbie !
Response from the owner:Karen
Thank you for the great review glad I could help get those window issues fixed for you
Simon F.
2 weeks ago
Lock Monkey Exmouth.

I managed to break my sliding patio door lock. I went to Exmouth indows expecting to pay a ton of money for a replacement and was referred to lock monkey of Exmouth.

Great result! Was provided with a fix within three days by Debbie who measured up, ordered parts and saved me a packet of money!

Many thanks for an outstanding service!
Response from the owner:Simon
Thank you for such a great review
It’s always the aim to save the customer money without compromising on their security
Fletcher T.
2 weeks ago
Excellent prompt service at a very fair price 5 star service
Response from the owner:Thank you for the great review
I’m glad I could help
Sara G.
3 weeks ago
I can’t recommend this locksmith highly enough! She did an amazing job replacing the lock on my aunt’s garage door. What could have been a stressful situation was handled with total professionalism and care from start to finish.
She arrived right on time, immediately assessed the issue, and clearly explained what had happened with the old lock. I really appreciated how she kept us fully informed throughout the entire process, no confusion, no surprises, just honest and transparent service.
She removed the faulty lock efficiently and replaced it with a brand-new one, making sure everything worked perfectly before she left. You can tell she truly takes pride in her work. Friendly, knowledgeable, and incredibly reliable — excellent service all around.
Response from the owner:Thank you so much for this fantastic review
I’m glad you were happy with the service you received
As a local business I’m all about honesty and reliability
Amanda L.
3 weeks ago
There work is always carried out professionally and they can help with most kicks. Efficient service and a reasonable price.
Response from the owner:Amanda thanks for your business and the 5 star review
Richard C.
4 weeks ago
Deb was fantastic. We were able to easily arrange a competitive quote, and a convenient time to get the locks changed on our new house. She showed us how the locks we chose were an upgrade in safety from the existing locks. Her work was thorough, and efficient. Very happy to recommend.
Response from the owner:Thank you for the fantastic 5 star review
I’m so glad you are happy you chose the lock monkey for your high security work
Caroline H.
4 weeks ago
Debbie is a very helpful and cheery lady who came out to my property very quickly, after my call.
She sorted the problem and fixed my front door lock with great efficiency.
I shall certainly use her again and recommend her to others.
Response from the owner:Thank you Caroline for your great review
I’m glad you were happy with the service you received
Keith A.
1 month ago
First class response and all resolved quickly. Thank you.
Response from the owner:Keith
Thank you for your great review
Glad I could help
Karen
1 month ago
Deb came out swiftly at a convenient time, diagnosed the problem immediately- and fixed it there and then. One of a pair of double doors had become hard to use, leaving me worried I would be locked in or out….problem sorted quickly with friendly, efficient service. Would definitely use The Lock Monkey again, and highly recommend.
Response from the owner:Thank you for the great 5 star review
I will always try and repair before replacement
Jackie B.
1 month ago
Excellent service. Although not urgent, was at my door within two hours of phone call. Polite and couteous, lock changed out for new, am very satisfied
Response from the owner:Thank you for the great review
Glad your happy with the service you received today
mary E.
1 month ago
Debbie was really helpful and professional. she replaced my door lock, In no time at all. I would definitely recommend her to friends and family.
Response from the owner:Mary thanks for the great review glad I could get you back in and replace the lock for you that night
Bill C.
1 month ago
Lock Monkey Debbie called at our home at the agreed time today*26/ 01/ 26, to assess the non locking Bi Fold door we have and was quickly able to diagnose the problem and was able to replace the Door lock mechanism and lock barrel there and then.
Debbie was also able to replace a front door handle whose internal springs were failing as well.
Very happy to recommend as a very knowledgeable locksmith
Mr & Mrs Cody
Carter Ave
Exmouth
Response from the owner:Thank you for the great review
I’m glad I was able to repair your door for you
David M.
1 month ago
Oh my goodness what an efficient worker. Such a cheery locksmith. I am so grateful that she arrived and saved the day, renewing all needed. She couldn't of been better. No longer trapped without keys, 5 keys per lock. Amaizing. I certainly recommend The Lock Monkey 🔒🐒
Response from the owner:David
Thank you for the great review
It was great to meet you both
I’m glad I could help
Ali A.
2 months ago
10000% agree with all the other glowing reviews, absolutely faultless service! Debbie arrived within a couple of hours of my call, even though it wasn't an emergency and fixed the problem on the spot with a new lock for a broken one on a large DG window that I'd been told elsewhere would need the entire window replacing, so probably saved me about a grand....thanks Debbie! 🙂
Response from the owner:Ali what an amazing review thanks so much
I really appreciate it
lisa E.
2 months ago
After being locked out of my flat due to a faulty latch the wonderful locksmith attended quickly and gained entry saving me the embarrassment of being outside in my nightclothes on a cold night. A big thank you.
Response from the owner:Lisa
Thanks for the great review
Glad I could help and you were happy with our service
David H.
2 months ago
Amazing service. Came out really quickly and sorted out our problem straight away. Very good value for money. Would recommend her to everyone. Thank you.
Response from the owner:David thank you for the great review
I’m glad I could help
The lock monkey
Jeremy R.
2 months ago
Great service, called me straight back, arranged a date there and then. Attended as agreed and did exactly as discussed. Was supportive and kind when attending an elderly person with health issues. Definitely will use this company again. Thank you.
Response from the owner:Thank you for the great review
I’m glad you are happy with our service
Deb @ The Lock Monkey
Glenn E.
3 months ago
Excellent experience, great communication and did a quick and efficient job, thanks Debbie
Response from the owner:Glenn
Thank you for the great review
Glad I could help
Paul L.
3 months ago
I was so impressed with the speed and efficiency of Debbie's response on 2 occasions.She had the parts that were needed to fulfill both problems on her van,and I was reassured that a problem to me was no problem to her !!!! Thank you so much.
Response from the owner:Paul
Thank you for the great review I’m glad I was able to get your locks fixed on both occasions on each visit
Steve B.
3 months ago
We have used The Lock Monkey on two occasions now and Debbie has been excellent. Spares are carried in the van which is perfect for a same day repair and important to maintain security. We would certainly recommend The Lock Monkey and will certainly use Debbie in the future.
Response from the owner:Steve ,Thank you for the great review
I’m glad you were pleased I could repair the broken composite door mechanism the same day
As you say it’s all about connvience and security for my customers
Roberta H.
3 months ago
Debbie came to help me very promptly to my property when the lock to the back door wasn’t working. She was really helpful and kind and fixed my lock in a very professional manner. A great experience and I would thoroughly recommend The Lock Monkey.
Response from the owner:Thank you for the great review for my repair on your upvc door
Glad I had the parts to fix it on my first vist for you
Jen B.
4 months ago
Can’t rate Lock Monkey highly enough. As a lone female with two young children at home on a dark winters evening, being able to find a female locksmith was incredible.
Same day call out, the lock was assessed, diagnosed and fixed within an hour.
Even from my lack of knowledge on how old the door or lock was. The door itself was also lifted making our home warmer and quieter instantly.
Response from the owner:Thank you for such a lovely review
I’m so glad you felt at ease and are happy you chose a the Lock Monkey for your repairs
Peta F.
4 months ago
Fantastic experience, from fast response to my first call, to the lock problem being fixed, all within a few hours. Much appreciated. Highly recommend the services of The Lock Monkey.
Response from the owner:PETA
Thank you for your great review and your business
Glad I could get it fixed for you
Tom W.
4 months ago
My call was answered promptly on a Sunday afternoon. On Monday Debbie turned up 5 mins earlier than promised, a good start she examined the lock and door, explained the problem?gave an itemised quote proceeded to fit new lock with new bits from her stocked van, worked efficiently and job completed in about half and hour. Excellent and very pleasant service. Very happy to recommend without reservation.
Response from the owner:Tom
Thank you for the fantastic review
I always make sure the van is well stocked for this very reason
Michael R.
4 months ago
Outstanding service. Complex lock jammed shut in aluminium door. Debbie turned up as planned. Hugely knowledgeable and efficient, it was impressive to see how she solved the problem. Instead of having to wait for a replacement part she had already predicted what would be needed and brought it with her. The whole process completed within the hour and incredibly reasonable bill for such a good service. Thank you
Response from the owner:Micheal
Thank you for your great review
I’m glad you were happy with your service from
The Lock Monkey
Gary C.
4 months ago
Fantastic response and skillset.
Response from the owner:Gary
Thank you for your great review
I’m glad I could help
The Lock Monkey
Stephen W.
4 months ago
A poorly installed front door saw my wife and I locked out of our “quality” new build house. We called The Lock Monkey and Debbie, arriving in her fully equipped van, took over. Drilling out the old cylinder she installed a new one in the security door. Throughout she radiated the competence that as a top professional she new what she was doing. Before long we were standing in our hall holding the keys to our new lock! Very highly recommended. With heartfelt thanks.
Response from the owner:Stephen
Thank you for your great review a failed high security lock isn’t easy but keeps my skills sharp 😀
Krystyna
4 months ago
Use the Lock Monkey! I can’t recommend Debbie enough. Despite the fact that she was fully booked she came round at the end of her day. She sorted a problem that had been causing anxiety quickly and with no fuss. She also pointed out that my house insurance was currently compromised. Very very happy
Response from the owner:Thank you so much for the great review
I’m glad I could help
Marc H.
4 months ago
Excellent service-would definitely recommend!
Response from the owner:Marc Thank you for the fantastic review glad I could help
🔓🐒
Andrew B.
5 months ago
Fantastic service. Debbie saw us on the day we called, arrived on time, sorted the problem efficiently, and charged a very fair price. Would highly recommend.
Response from the owner:Andrew
Thank you so much for the the great review
I’m so glad you were happy with the service from the lock monkey and got it sorted for you

Ottery St Mary's Local Trusted Locksmith

Why we’re the trusted Ottery St Mary Locksmith:

Well known and Trusted Locally

We provide discrete, professional service that respects privacy while maintaining the friendly approach that defines Ottery St Mary. Our work speaks for itself through satisfied customers who recommend us to their neighbours. All of our parts carry a 12-month warranty for your peace of mind.

Honest and Reliable Service

We aim to make fixing your lock problem as simple as possible, from the moment you call us until the job is complete. We are always happy to help over the telephone and can often give you a price on the phone. We do not charge for call outs and we will always give you a firm quote before we start any work. Our straightforward approach and competitive rates have made us long trusted by Ottery St Mary residents and businesses.

Comprehensive Local Experience

From listed Georgian townhouses to modern family homes, rural cottages to commercial premises, agricultural buildings to converted properties, we’ve worked across every type of property this area offers. This breadth of experience means we understand the specific security needs each property type and location presents.

Honest Pricing and Professional Service

We provide clear, fixed pricing with no call out charges. We are often able to give prices on the phone, and we will always give a firm price before any work is carried out. Our fully equipped mobile workshop allows us to complete most jobs during our first visit and we can cut keys on-site. We strive to give you a professional service without losing the personal touch.

Supporting Local Independent Character

Ottery St Mary maintains its independent market town spirit through local businesses and community engagement. As a family-run locksmith serving this area, we share those values and understand the importance of personal service, community support, and maintaining the special character that makes this town unique. We’ve built our reputation on consistently turning up when promised and doing exactly what we say we’ll do. 

Respectful and Considerate Workmanship

Having someone work on your property requires trust. We are proud of our excellent reputation of leaving our customers happy. We complete all work professionally, with minimum disruption, and always leave your property clean and tidy.

Rural Property Expertise

Many of our Ottery St Mary customers live in surrounding villages or on rural properties with unique security challenges. We understand isolated property requirements, agricultural building needs, and the balance between practical access for working properties and appropriate security for rural locations.

Experienced Female Locksmith

Our qualified female locksmith is available for appointments and emergency calls throughout Ottery St Mary. We understand that some customers, particularly elderly or vulnerable residents, feel more comfortable with this option.

Rated 5.0 / 340 reviews from customers across Ottery St Mary and throughout Devon.
Trusted locally for fast, professional locksmith services with no call-out fees.

Comprehenisve Locksmith Services for Ottery St Mary Homes

Emergency Locksmith Service:

We know how stressful being locked out is. We provide rapid response for all parts of Ottery St Mary — town centre, newer estates, and outer villages. We use non-destructive entry methods whenever possible and carry comprehensive stock for immediate repairs.

Our Emergency Services Include:

  • Lockout assistance for homes and businesses 7 days a week.
  • Quick response across Ottery St Mary and the surrounding villages
  • Non-destructive entry methods wherever possible
  • Immediate lock repairs when mechanisms can be saved
  • Emergency security after break-ins

Period Propety and Rural Specialists

Ottery St Mary’s unique combination of historic market town architecture and rural setting requires specialised knowledge. We have spent years developing our skills and can offer expert advice and service. We are used to working with challenging situations and will take the utmost care of your property.

Our Expertise:

  • Gain entry for mortice and other original lock types
  • Mortice lock fitting and replacement
  • Door realignment
  • Window lock repair and replacement
  • Security upgrades

uPVC Door and Window Specialists

uPVC doors and windows are features of many residential and commoercial properties in Ottery St Mary, where on newer homes or as modern installments on older properties. We are specialised in all uPVC door and window lock and provide a full lock uPVC lock and handle repair and fititng service. We have a fully stocked van to complete most jobs on the first visit.

uPVC Expertise:

  • Mechanism repairs and servicing
  • Multipoint lock replacements and upgrades
  • Handle adjustments for smooth operation
  • Door realignment
  • Emergency repairs when doors wont lock securely

Professional Lock Installation and Replacement

Whether you’re moving home, maintaining a period property or upgrading security in a modern home, we provide expert advice and quality installation of all lock types. Our experience with Ottery St Mary’s diverse property types means we are a trusted choice for Ottery homes and businesses.

General Lock Services:

  • Insurance-compliant locks to meet your policy requirements
  • High-security upgrades for enhanced protection
  • uPVC door and window lock repair and replacement
  • uPVC door and window handle replacement
  • Anti-snap cylinders for uPVC doors
  • Traditional locks for period properties
  • Master key systems for landlords and businesses
  • Mortice lock specialists
  • Garage door locks
  • Key safes
  • and more ……

Security Consultations and Upgrades and Key Services

We cut keys on-site using our mobile equipment, and we’re always happy to provide honest security advice. Our goal is to ensure you have the right level of security for your Ottery St Mary property without overselling unnecessary upgrades.

Security and Key Services:

  • On-site key cutting for all standard locks
  • Security assessments tailored to your property
  • Insurance compliance advice and installation
  • Upgrade recommendations based on your needs and budget
  • Maintenance advice to keep your locks working smoothly

Areas We Cover

Town Centre

The historic heart of Ottery St Mary features beautiful period properties around Silver Street, Mill Street, and Broad Street mixed in with more modern properties and of course, many commercial properties. We frequently work in this central part of Ottery.

Residential Areas

Popular residential areas like Colebroom, Canaan Way, and newer developments  feature a mix of traditional and contemporary properties. We carry a huge range of stock so that we have what we need to fix your problem on the first trip, no matter the lock type.

Outskirts and Surroundings

We frequently work inthe semi-rural settings that are found surroudning Ottery. These areas include everything from large family homes to converted properties, to older cottages. We are experienced across East Devona nd have the expertise to fix your problem professionally and quickly.

Further Afield ....

We also serve the villages and rural areas surrounding Ottery St Mary. This includes:

Wiggaton • West Hill • East Hill • Tipton St John • Coombe • Venn Ottery • Alfington • Talaton • Cadhay • Fairmile • Feniton • Whimple

If yor area is not listed above, we likely still cover it – please give us a call and we’ll be able to help you.

Local Expertise Across All Areas:

  • Rural properties requiring enhanced security for isolated locations
  • Period buildings needing sensivitve upgrades
  • Village communities valuing personal service and local knowledge
  • Traditional cottages needing specialist knowledge of older lock mechanisms
  • Family developments seeking practical, cost-effective security solutions

Commercial, Agent and Landlord Services:

Ottery St Mary Locksmith for businesses:

Ottery St Mary needs reliable commercial locksmith services. From independent shops and cafes on Mill Street to professional services, hospitality venues, and agricultural businesses, we understand the security needs of this community.

Our Commercial Services Include:

  • Emergency commercial lockouts with quick response
  • Master key systems
  • High-security installations for valuable stock
  • Insurance-compliant security installations
  • Security assessments for business premises

    Landlords and Property Management:

    We work with local letting agents and landlords throughout Ottery St Msry, providing dependable support for rental properties.

    Our Services Include:

    • Tenant changeover lock services
    • Property security assessments and upgrades
    • Emergency support for rental properties
    • Bulk services for multiple properties
    • Proper invoicing and documentation for records

    Our Professional Standards and Personal Service

    Quality Assurance You Can Trust

    • 12-month guarantee on all locks and parts we supply
    • Transparent pricing with no hidden call out charges
    • Professional installation meeting industry standards
    • Clean, tidy service with minimal disruption to your property
    • Follow-up support if you have any questions or concerns

    Customer-Focused Approach

    We understand that security work is about more than just locks – it’s about your peace of mind. Whether it’s an emergency callout or planned upgrade work, we take the time to explain what we’re doing and why, ensuring you’re completely comfortable with the service before we start any work. We will answer any questions you have and are always happy to help.

    Honest Advice and Fair Pricing

    We believe in providing honest recommendations based on your actual needs, not what makes us the most money. If your lock can be repaired rather than replaced, we’ll tell you. If a basic upgrade will meet your insurance requirements, we won’t try to sell you the most expensive option.

    Transparent Pricing Structure

    • Free quotes for all planned work
    • Fixed prices once agreed – no surprise additions
    • No call out charges 
    • Payment options 
    • Value for money without compromising on quality

    If you’re still not sure …

    Feel free to check out genuine Google Business reviews from happy customers. We’re 5 star rated on Google, Facebook, Yell, and Our Local Expert. See our testimonials page for more details.

    We offer as standard a 12-month no quibble warranty on parts we fit and we are fully insured.

    We are proud of our customer service and take pride in both our work and your satisfaction.

    locksmith ottery st mary

    FAQs

    Can you get my door open without damage?

    Yes, we use non-destructive methods and can usually get you back in with no damage to your lock.

    Are you familiar with the lock types commonly used in Ottery St Mary's period properties?

    Absolutely. We regularly work with the period properties common throughout Ottery St Mary, including the town centre – Mill Street, Yonder Street and other older areas, fitting traditional mortice systems and period door furniture.

    Do you provide quotes for Ottery St Mary properties over the phone?

    Yes we can often provide quotes over the phone although we will sometimes ask you to send us a photo first so that we can give an accurate price. If we need to pop over to quote,  there’s no call out charge and quotes are free of charge. We will always give you a firm price before starting any work.

    I live a village, not in central Ottery - can you help me?

    Yes — we provide locksmith services across Ottery St Mary and the entire surrounding area. We cover all of the local village locations of Wiggaton, West Hill, East Hill, Tipton St John, Coombe and Venn Ottery, and out to Alfington, Talaton, Cadhay, Fairmile, Feniton and Whimple. If you’re not sure, please give us a call – we’re sure to be able to help you!

    Are you available for same-day service in Ottery St Mary?

    Yes. We often provide same-day service for planned work throughout Ottery St Mary and surrounding villages, subject to scheduling. Emergency work is available seven days a week, and because we are local, we can provide quick, reliable response times for urgent situations.

    What guarantee do you provide on work in Ottery St Mary?

    We provide a 12 month warranty on all new locks and parts that we fit.

    Can you upgrade my locks to meet insurance requirements?

    Yes — we supply and fit insurance-compliant locks and can advise on the best options for your property. We will never try to over-sell you something that you don’t need.

    We also work in several other local areas:

     

    In addition to Ottery St Mary, we also offer a full locksmith service in Sidmouth, Exmouth, Budleigh Salterton, across East Devon and Exeter, and many other areas. Please see our ‘Where we Work‘ page for more information.

    get in touch

    Contact us for a free quote.

    email: info@thelockmonkey.co.uk

    tel: 07950 148 390

    Exmouth, Devon.

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