Local, family-run, independent locksmiths

FAQs

If your question is not answered below, please feel free  to call us – we’re happy to help!

07950 148 390
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Public Liability Insurance

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5* Rated on Google

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10+ years of experience

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Small, local business

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Female Locksmith

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Competitive Rates

Can you help if I've been locked out?

Absolutely. Our lockout services are designed to help you regain access to your property quickly and without causing damage to your locks.

What types of locks do you work with?

We work with a wide range of locks, including but not limited to mortice locks, uPVC locks, digital locks, and high-security locks, to cater to diverse customer needs. Call us to discuss your needs.

How do I know if I need to upgrade my home's security?

If your locks are outdated, damaged, or if you’ve experienced a recent break-in, it’s advisable to consider a security upgrade. We offer assessments and recommendations based on your specific situation.

What measures can I take to prevent getting locked out?

Consider having spare keys, providing a trusted friend or neighbour with a spare, and performing regular maintenance on your locks to prevent potential issues that may lead to a lockout.

What should I do if I am locked out?

The most important thing is to keep calm. You can call us and we can help you. Click here for detailed information about what to do if you are locked out. 

Is it necessary to change locks when moving into a new home?

For optimal security, it’s advisable to change locks when moving into a new home. You never know who may have access to the existing keys. We offer swift lock replacement services for new homeowners.

Can you provide recommendations for insurance-approved locks?

Yes, we offer a range of insurance-approved locks that comply with British Standards. We can recommend and install locks that meet insurance requirements.

Are your locksmith services available on weekends and bank holidays?

Yes, we understand that lock issues can happen at anytime. Our locksmith services are available seven days a week, including weekends and holidays.

Are you insured?

Yes, we are fully insured, providing peace of mind to our customers. Our insurance coverage ensures that you are protected in the unlikely event of any unforeseen issues during our visit.

What should I do if my key breaks in the lock?

In case of a broken key, avoid attempting to extract it yourself. Call our emergency locksmith services, and we’ll safely remove the broken key and provide a replacement if needed.

Can you upgrade the security of uPVC doors and windows?

Yes we can! We specialise in upgrading the security of uPVC doors and windows, offering solutions such as anti-snap locks and additional reinforcements for enhanced protection.

Can you install master key systems for commercial properties?

Yes, we provide comprehensive master key system installations for commercial properties, allowing controlled access for different personnel levels while maintaining overall security.

Do you work with smart locks and keyless entry systems?

Absolutely. We are well-versed in installing, repairing, and maintaining smart locks and keyless entry systems for both residential and commercial properties.

Do you provide auto locksmith services.

No. We’re really sorry but we are unable to provide auto locksmith services. There are local auto locksmiths in this area though, so give them a call. 

Karen G.Karen G. ★★★★★ Debbie is fantastic. She came on time. Found the problem and sorted it immediately and was so patient and knowledgeable with two dinosaurs! We would thoroughly recommend her.Lesley B.Lesley B. ★★★★★ Quick, efficient and professional service. Gave good advice and we are very happy with our new lock.Virginia C.Virginia C. ★★★★★ Very fast service. Front door lock was broken, and it was totally fixed within 2 days. Very efficient. I will use them again if the need arrives!Guy M.Guy M. ★★★★★ I called The Lock Monkey when I was locked out of my house coming off night shift. She couldn't help me because she was on another job, but recommend another locksmiths, who got me into my house. What an angel.Ann M.Ann M. ★★★★★ Very promp, friendly service. Deb went above & beyond. Would highly recommend!!Response from the ownerAnn thank you for the great review Glad I could help Beverley S.Beverley S. ★★★★★ Would definitely recommend. Did a great job, she was very knowledgeable and very professional.Response from the ownerThank you so much for the great review Bernice L.Bernice L. ★★★★★ Very professional, would highly recommend.Response from the ownerThank you for the great review I so glad you were happy with our service and your lock issues are now fixed Glenn E.Glenn E. ★★★★★ Excellent experience, great communication and did a quick and efficient job, thanks DebbieResponse from the ownerGlenn Thank you for the great review Glad I could help Barry M.Barry M. ★★★★★ Amazing service and responsivenessResponse from the ownerThank you for the fantastic 5 star review And your business Richard P.Richard P. ★★★★★ From the moment of contract I knew Deb was the one to call. Prompt service and a great job. Thank youResponse from the ownerRichard Thank you for the great 5 star review and thank you for your business Ian T.Ian T. ★★★★★ You don't want to be hanging around with the kids do you when locked out?! Lock monkey came within the hour, sorted the issue quickly, got us in and some security advice to boost. Great serviceResponse from the ownerIanThank you for the lovely review glad I could help Andrew J.Andrew J. ★★★★★ Excellent service and quick efficient work.Response from the ownerAndrew Thank you for your business and the great review 🔓🐒 Claire L.Claire L. ★★★★★ Debbie was great - able to come out and fix our lock without the need to replace it - quick, friendly service. Highly recommended.Response from the ownerThank you for the 5 star review I always try and repair when possible saving customers money Gill B.Gill B. ★★★★★ Debbie was prompt, quick, efficient and clean. Would 100% recommend.Response from the ownerThank you for the great review Happy to help LouiseLouise ★★★★★ Debbie has been a life saver. Our back door lock failed and we were unable to lock it. Debbie came straight over and made it safe until she could return with the part the next morning. She is fast, efficient and professional. Highly recommend her. Thank you Debbie.Response from the ownerThank you for the great review.Glad I could help get it fixed for you Penelope F.Penelope F. ★★★★★ I cannot rate this company highly enough. Efficient, friendly and skilled. Plus honest and reasonable prices. Thank you for excellent service.Response from the ownerThank you for the fantastic review I’m pleased you are so happy with The lock monkey Gordon D.Gordon D. ★★★★★ Prompt & efficient service,highly recomended.Response from the ownerGordon Thanks for the great review glad I could get it done at short notice for you And thank you for your business Joseph C.Joseph C. ★★★★★ Absolutely brilliant service, fast response to text and call and very fast to arrive to the house to sort out emergency. Thank you again keep up the good work.Response from the ownerThanks for the great review and your business Glad I could help susansusan ★★★★★ Telephoned this morning as key sticking in porch door. Came this afternoon, diagnosed fault & within 10 minutes new lock fitted & hinges adjusted. Great service & feel safe again.Response from the ownerSusan thank you for the great review glad I could help Benedict M.Benedict M. ★★★★★ Great work- prompt, reliable and good value. No job too difficult and I'll happily recommend and use your services again.Response from the ownerBen Thank you always a pleasure Liz B.Liz B. ★★★★★ Deb came out on time and did a great job. She even encouraged us to change from a weekend to a weekday as our job wasn’t too urgent and saved us on call out fees. Would recommend!Response from the ownerThank you for the great review honesty and transparency of pricing it was we all about for our customers Penny C.Penny C. ★★★★★ Amazing service, turned up promptly and helped me out of a difficult situation.Response from the ownerThank you for the great review Glad I could help Sarah R.Sarah R. ★★★★★ Thank you, Deb, for interrupting your plans to come and get us back indoors again!Response from the ownerThank you for the great review glad I could help Helen P.Helen P. ★★★★★ Absolutely awesome experience for my dad , late on a Saturday night to replace his back door lock. You have kept my dad safe and for that he is very grateful. I wouldn’t hesitate to recommend you to anyone in the same situation. Many thanks xResponse from the ownerThank you for the fantastic 5 star review and your business I’m glad I had all the parts needed to get it fixed Penny V.Penny V. ★★★★★ Could not recommend enough. Called and were here within half an hour and it wasn't an emergency requirement. Reasonable price and very lovely lady. Thank you!Response from the ownerPenny Thanks for such a fantastic five star review Glad I could get it fixed quickly for you today Josh D.Josh D. ★★★★★ Fantastic service, very quick and very personable 👌Response from the ownerJosh thank you for your business and the great 5 star review Paul M.Paul M. ★★★★★ Excellent service. Quick and friendly. I wouldn’t hesitate to use them again or recommend them to others.Response from the ownerPaul Thank you for your business and the great 5 star review I really appreciate it Analogue M.Analogue M. ★★★★★ Outstanding service. Rapid call out on a weekend to fix a door lock. Friendly, efficient and very helpful. No hesitation with giving a 5 star rating.Response from the ownerThank you for such a fantastic 5 star review I’m glad I got it fixed for you cliffopecliffope ★★★★★ Turned up on time and carried out the work promptly and efficiently. The job turned out to be more involved than thought, but Debbie still only charged the amount she originally quoted for. Will definitely use Lock Monkey again.Response from the ownerThank you for a great review Happy to help Maria L.Maria L. ★★★★★ Excellent service today from Lock Monkey. Quick, very efficient & professional. Highly recommend.Response from the ownerMaria Thank you for a great 5 star review I’m glad you were happy with your service fromThe lock monkey Rebecca R.Rebecca R. ★★★★★ Faultless and efficient service. Debbie is incredibly professional and thorough, going above and beyond to sort out all our lock issues.Response from the ownerRebecca Thank you for such a lovely review.I’m glad I was able to get the issues sorted for you qwassie1224qwassie1224 ★★★★★ I hope I dont lock myself out, but if I did this would be the first number I call.I recently had to call around several locksmiths on a friday evening to help my elderly neighbour who had locked herself out. Even though they were on another job, they responded back very quickly via text and were soon with us. Super friendly and professional the whole time and a joy to work with. Thankyou 👍Response from the ownerThank you for the great review glad I could help in her time of need suzy A.suzy A. ★★★★★ Great service, really professional and nice person. Throughly recommend.Response from the ownerSuzy Thank you for the lovely review I am so pleased you were happy with your choice to use The Lock Monkey Tony D.Tony D. ★★★★★ A great customer experience: I rang at 10 and Deb finished replacing a broken lock cylinder for a vulnerable relative 2 hours later. Fair price for a super job.Response from the ownerTony thank you for the great review glad I could help Hans W.Hans W. ★★★★★ Excellent service today. A dodgy lock and a jammed broken key all dealt with promptly and professionally with a full explanation of the issue, within a few hours of me calling Debbie; despite it being Sunday...Woud definitely recommend Lockmonkey. Thank you.Response from the ownerThank you your business for the great review I’m glad I was able to replace you broken door mechanism and cylinder in one vist So you could lock your door again Jackie F.Jackie F. ★★★★★ Excellent service when called out late evening to deal with a door that wouldn't lock. Also dealt with another door issue whilst there.Very friendly and helpful and would thoroughly recommend.Response from the ownerJackie Thank you for the great review Glad I could fix them for your for your peace of mind last night Karen R.Karen R. ★★★★★ Excellent service. Debbie sorted out exactly what was needed very speedily and was very helpful with her advice.Response from the ownerKaren Thank you for leaving such a great review and your repeat business over the years Mike A.Mike A. ★★★★★ Great service, got the garage side door ‘floppy handle’ fixed with a replacement mechanism and re-aligned the door it’s like new. My in-laws had the same problem with their front door. After fixing ours Debs went and fixed their door. It was a good ‘call’ because it wouldn’t have been long before their door handle would have failed.PS the website is worth a look.Response from the ownerMike thanks for the great 5 star review I’m glad your door is now working perfectly and yes as you said the in-laws door was very near failure Thanks for your family’s business aswell Andrew B.Andrew B. ★★★★★ Amazing quick service from Debbie. Offered different products and fitted within 3 hours. 100% recommend, great local serviceResponse from the ownerAndrew thank you the great review I do try to keep a good variation of products for people’s budgets and security requirements Natalie C.Natalie C. ★★★★★ Speedy, efficient, and would use again.Happy with the outcome!Response from the ownerThank you for the great review Always great if a lock can be repaired rather than just replacing for the sake of it js_loader

get in touch

Contact us for a free quote.

email: info@thelockmonkey.co.uk

tel: 07950 148 390

Masey Road, Exmouth, Devon, EX8 4AR

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Google Rating
5.0
Based on 313 reviews
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