Local, family-run, independent locksmiths

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Public Liability Insurance

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5* Rated on Google

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12+ years of experience

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Small, local business

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Female Locksmith

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Competitive Rates

Cranbrook Locksmith Services

No call out charges – uPVC specialists

Looking for a trustworthy locksmith in Cranbrook?

We provide fast emergency callouts, uPVC lock repairs, and lock replacements across this friendly town. With over a decade serving East Devon, we are available 7 days a week, with no call out fees and competitive, clear, fixed pricing.

Cranbrook is growing fast and still maintains a friendly community atmosphere. With predominantly contemporary properties featuring modern security systems we understand the specific lock types and security systems used in these modern constructions. Whether you’re a resident, or a business serving this rapidly growing population, we have the expertise for your property type.

For over 12 years, The Lock Monkey has been providing reliable, professional locksmith services across East Devon, and we’re proud to serve Cranbrook’s growing community. As an independent, family-run company, we combine the personal touch you’d expect from a local locksmith with the expertise that comes from understanding both traditional properties and cutting-edge new developments.

Emergency Service Throughout Cranbrook

No Call Out Charge

12-month Warranty

Fully Insured

Speak Directly to an Experienced Locksmith

Same Day Service Available

5-Star Rated with over 400 Google Reviews

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Honest Advice and Transparent Pricing

Emergency locksmith

uPVC Specialist

No call out charge

12-month warranty

See our recent Google reviews …

Excellent
The Lock Monkey5.0
Based on 421 reviews
Felicity R.
2 days ago
Deb was very helpful, efficient and friendly ☺️
Did a lovely job on our front door, thank you very much.
Anne P.
5 days ago
Excellent, efficient, service. Would highly recommend.
Streaky B.
1 week ago
Job completed within a couple of days of making contact. It makes a huge difference when not on site and you can trust someone to do the job. Very reasonable cost as well. Would recommend 👌
Ron C.
1 week ago
Terrific friendly service. Recommended!
Response from the owner:Thanks Ron I’m glad you are pleased and thank you for the great review
Hayley H.
2 weeks ago
Amazing job Lock Monkey! Came the day I rang for help with a broken lock. So efficient and lovely to talk to too!
Response from the owner:Thank you for the lovely review
I’m glad I could help
Nina P.
2 weeks ago
excellent service. Debbie came very quickly after my initial call about the front door not opening; she got it open, explained the problem & secured it again. Then came promptly the next day to replace the mechanism, with a year's guarantee included in the reasonable price. Would highly recommend
Response from the owner:Tina thanks for the lovely review and really pleased to have a replacement upgrade option for the obsolete parts
Simon H.
2 weeks ago
What a wonderful person Debbie is. She went the extra mile for us as we moved to Sidmouth.
She was patient and amazing.
Can’t recommend her enough.
Response from the owner:Simon
thank you for the review glad I could help with your inherited issues
Getting all your upvc doors locking and unlocking as they should 🔓🐒
Donna F.
3 weeks ago
Efficient. On Time and Professional
Response from the owner:Thank you Donna for the great review
Glad I could get it fixed for you
Diana B.
3 weeks ago
From my experience of the lock monkey, she’s good people. I called her out once and just her presence alone brought a non-invasive solution to the problem. On this occasion she made replacing a window lock an easy and efficient process. She ordered and replaced the lock within a few days with no input from me. Thank you Deb.
Response from the owner:Thanks Diana yes it was a few years ago now 🤣
Glad I could get that window fixed for you this time
Sue
4 weeks ago
Called Debbie after losing key to side door of my garage. She came out same day, drilled out old lock and replaced with a new one so quickly. I would most definitely recommend her for the amazing service she provides.
Response from the owner:Thank you Sue for the great review glad I could help after the only key was lost
Funnie F.
4 weeks ago
Fabulously helpful even though they couldn't come out to us tonight. Would thoroughly recommend
Response from the owner:Thank you happy to help
Geoff N.
4 weeks ago
UPVC window lock needed fixing. Deb assessed what needed to be done, sourced a new part and fitted it. All done as promised, on time and without any fuss. Can’t recommend her highly enough. We have found or ‘go to’ locksmith 👍
Response from the owner:Thank you for the great review
I really appreciate it 🔓🐒
Margaret B.
1 month ago
Debbie was going to be later than expected, but let me know. She did the job quickly and effectively. Now I can lock my door again.
Response from the owner:Margaret
Thank you for the great review .
I’m so glad you can now lock and unlock your door 💪
Jaki W.
1 month ago
Very experienced, prompt, lovely person.
Response from the owner:Thank you for the fantastic review
I’m glad you are happy with the service you received from
🔓🐒
Lucy G.
2 months ago
Very efficient ,friendly service
Response from the owner:Thank you for the great review
I’m glad your upvc door now works smoothly
Caroline M.
2 months ago
Deb was great, very knowledgeable and experienced. Gave good advice and talked us through the different options. All work was carried out efficiently with no mess. Will definitely use the Lock Monkey again
Response from the owner:Caroline thank you for the great review .
Glad I could help
Adam
2 months ago
Called this company as they had all good reviews on google, however I was told to phone someone else (in a very blunt manner) as she’d just got back from a holiday and wasn’t interested! 🤷‍♂️
Response from the owner:I’m sorry you feel that way. As I explained, I was already fully booked for today, and as your job was an emergency I suggested contacting another company. I do hope you managed to get your job completed to your satisfaction.
Justin L.
2 months ago
Brilliant service from Deb. Good advice on the most cost effective way to replace a complex lock. Attended when she said she would and carried out great work. Highly recommended.
Response from the owner:Thank you Justin for the great review after 12 years in business I can get most problems fixed 💪
robert S.
2 months ago
I can thoroughly recommend Debbie from Lock Monkey. We had a problem with the lock on our back door. She visited this afternoon. Assessed what needed to be done and proceeded to repair it promptly and efficiently. She was friendly, courteous and knowledgeable.
Response from the owner:Thank you for the great review glad we got that problematic upvc door fixed 💪
Olivia B.
2 months ago
Debbie came and fixed our front door today. She was able to change the mechanism and realigned the door. We live in a new build and our door has never unlocked and opened so smoothly before!
Debbie is very professional and friendly.
Thank you Debbie for fixing our door today can’t recommend you enough!
Response from the owner:
Thank you for the great review
Glad I could help with your problem composite door
Linda S.
2 months ago
Excellent service and extremely professional. This is the second time I've needed help with a problem lock and they've sorted out the problem effectively and efficiently. Would thoroughly recommend wholeheartedly!
Response from the owner:Thank you Linda for the great review
Glad I could come up with a suitable solution and get it fixed for you
Joe H.
2 months ago
Called on a Thursday Debbie said she would be on holiday the next week and her Friday was fully booked. I explained my predicament and she said she would see if she could alter the start of her holiday and would ring me back. I must be honest I wasn't expecting any change, how wrong was I!
Phone rang in less than 5mins and she said she could meet at the property on Saturday at 0930.
Debbie was there on time and within the hour the job was done.
Great Service,
Joe Harman
Response from the owner:Joe
Thanks for the great review glad I was able to help with your emergency lock problem 🔓🐒
Isla L.
3 months ago
Excellent, quick and efficient lock repair! I would highly recommend.
Response from the owner:Thank you for the great review
Glad I could help
Barbara H.
3 months ago
Great friendly service, easy to get hold of, arrived within the timeframe. Job done. Definitely recommend Lock Monkey. 😎
Response from the owner:Barbara
Thank you so much for the great review
I’m glad to have got it fixed for you before it was an emergency
Tyra K.
3 months ago
The lovely lockmonkey changed our front door lock, and a window handle. She was honest and upfront about pricing and options. Quickly and efficiently changed the handle and gave us some tips to keep our windows going for longer. I would thoroughly recommend!!
Response from the owner:Tyra
Thank you for the fantastic review
Honesty is what the lock monkey stands
I’m glad I could help
Steve T.
3 months ago
Felt very safe and professional. Deb is lovely and extremely knowledgeable in her profession.
Response from the owner:Steve
Thanks so much for the fantastic review
Claire C.
3 months ago
Debbie was very professional and kind and checked all locks to ensure they were adequate. She could not have been more helpful. Thank you so much.
Response from the owner:Thank you Claire
I was happy to put your mind at rest
Martin D.
3 months ago
Excellent service from a highly skilled pleasant locksmith. I can recommend her without
Response from the owner:Thank you Martin
I really appreciate you taking the time for such a great review
Wendy D.
3 months ago
Comes as quickly as she can. Prompt. Friendly, helpful and polite.
Response from the owner:Thank you Wendy for the great review I really appreciate it 🔓🐒
Fiona C.
4 months ago
The lock had failed on my front door , quick response to my text and date arranged. Problem spotted and quickly resolved .
Good to see a female locksmith
Response from the owner:Thank you for the great review glad I could get your composite door working again

Cranbrook's Trusted uPVC Specialist

Why Cranbrook residents and businesses trust us:

Established Local Presence with Regional Expertise

We’ve been working with Cranbrook families since the early phases of development. When you call us, you’ll speak directly to an experienced locksmith, not a call centre. We are local and have a comprehensive knowledge of this area and our customers recommend us to new neighbours moving into the latest developments.

uPVC and Modern System Specialists

Cranbrook’s properties almost exclusively feature contemporary uPVC doors and windows, and we’ve become true experts in these systems. We understand every type of mechanism used by the major developers here, carry comprehensive stock for immediate repairs, and can fix most uPVC problems on the first visit without the frustration of return trips.

Community-Focused Reliability

Cranbrook residents value the personal relationships and word-of-mouth recommendations that make a real community. We’ve earned our reputation by consistently showing up when promised, doing exactly what we say we’ll do, and treating every home with the care we’d want for our own families. We’re proud of our 5-star reputation.

Honest, Upfront Service

We always give a firm price with no hidden surprises. Whether it’s an emergency callout to your Cranbrook home or planned work, we will always give you a firm quote before any work is started. Our straightforward approach and competitive rates have made us a trusted choice for Cranbrook homes and businesses throughout the years.

Customer-Focused Approach

Our customers are important to us – we won’t leave until you are completely satisfied. We know that having someone work on your property is about trust and our reputation across Cranbrook is very important to us. Our comprehensive guarantees, clear communication, reliability make us popular in this area. We complete all work professionally, with minimum disruption, and always leave your property clean and tidy.

Professional Equipment and Standards

Our fully equipped mobile workshop allows us to complete most jobs on the first visit to your property. We can cut additional keys on-site and offer a comprehensive 12-month warranty on all parts we supply.

Family-Focused Service Understanding

We understand that many Cranbrook residents are families who need locksmith services that work around school runs, family schedules, and busy lifestyles. We aim to be helpful and accommodating, whether it’s emergency response that gets you back inside quickly or planned work that fits around your family’s routine.

Experienced Female Locksmith

Our qualified female locksmith is available for appointments and emergency calls throughout Cranbrook. We understand that some customers, particularly elderly or vulnerable residents, feel more comfortable with this option.

⭐ Rated 5.0 / 400+ reviews from customers across Cranbrook and throughout Devon.
Trusted locally for fast, professional locksmith services with no call-out fees.

Comprehensive Locksmith Services for Cranbrook Residents

Emergency Locksmith Service:

Lockouts can happen even with modern security systems, and we understand how stressful this is. We provide rapid response across Cranbrook, and will get you back inside your home quickly.

Our Emergency Services Include:

  • Lockout assistance for homes and businesses 7 days a week.

  • Rapid response across all of Cranbrook

  • Non-destructive entry methods for modern systems 

  • Immediate lock repairs

  • Emergency security after break-ins or damage

uPVC Door and Window Specialists

Cranbrook’s properties feature contemporary security systems and smart technology. We’ve developed expertise specifically in all of the systems commonly used in new developments. Where your issue is with a lock or handle, door or window, we carry the parts to fix most uPVC problems on the first visit.

uPVC Expertise:

  • Contemporary uPVC multi-point systems from major manufacturers
  • Mechanism repairs and replacements
  • Handle adjustments for smooth operation
  • Door realignment when keys become difficult to turn
  • Multipoint lock servicing and upgrades
  • Modern security systems
  • Emergency repairs when doors won’t lock properly

Professional Lock Installation and Replacement

In addition to the modern security systems, we are qualified and experienced in all domestic and commercial locksmith services. We provide honest advice and quality lock installation across East Devon.

General Lock Services:

  • Insurance-compliant locks to meet your policy requirements
  • High-security upgrades for enhanced protection
  • uPVC door and window lock repair and replacement
  • uPVC door and window handle replacement
  • Anti-snap cylinders for uPVC doors
  • Traditional locks for period properties
  • Master key systems for landlords and businesses
  • Mortice lock specialists
  • Garage door locks
  • Key safes
  • and more ……

Key Cutting Services and Security Upgrades

We cut keys on-site using our mobile equipment, and we’re always happy to provide honest security advice. We will never sell you unecessary upgrades.

Key and Security Services:

  • On-site key cutting for all standard locks
  • Security assessments tailored to your property
  • Insurance compliance advice and installation
  • Upgrade recommendations based on your needs and budget
  • Maintenance advice to keep your locks working smoothly

Areas We Cover

Across Cranbrook

We cover the whole of Cranbrook, from the earliest homes and businesses, through to the school, country park area, across to the railway station and into the newest phases. We’ll always offer you a professional and friendly service that you can trust. We’re 5-star rated and pride ourselves on offering a reliable and competitve locksmith service. We also serve the surrounding area including villages such as Whimple, Rockbeare and Aylesbeare and toward Clyst Honiton, Broadclyst and the Exeter area. Give us a call for more information – we’d be happy to help 🙂

Commercial, Agent and Landlord Services:

Services for Cranbrook Businesses:

Cranbrook’s developing town centre and growing business community require reliable commercial locksmith services. We are able to offer a full locksmith service and provide help and advice.

Our Commercial Services Include:

  • Emergency commercial lockouts with quick response
  • Master key systems for business premises
  • Insurance-compliant security installations
  • Security assessments for business premises
  • High Security Installations

Landlords and Property Management:

We work with landlords throughout the development, providing specialised services for new build rental properties. We are trusted to offer a quick response and to always show up and do the job as promised.

Our Services Include:

  • Tenant changeover lock services
  • Property security assessments and upgrades
  • Emergency support for rental properties
  • Bulk services for multiple properties
  • Proper invoicing and documentation for records

Our Professional Standards and Personal Service

Quality Assurance You Can Trust

  • 12-month guarantee on all locks and parts we supply
  • Transparent pricing with no hidden call out charges
  • Professional installation meeting industry standards
  • Clean, tidy service with minimal disruption to your property
  • Follow-up support if you have any questions or concerns

Customer-Focused Approach

We understand that security work is about more than just locks – it’s about your peace of mind. Whether it’s an emergency callout or planned upgrade work, we take the time to explain what we’re doing and why, ensuring you’re completely comfortable with the service before we start any work. We will answer any questions you have and are always happy to help.

Honest Advice and Fair Pricing

We believe in providing honest recommendations based on your actual needs, not what makes us the most money. If your lock can be repaired rather than replaced, we’ll tell you. If a basic upgrade will meet your insurance requirements, we won’t try to sell you the most expensive option.

Transparent Pricing Structure

  • Free quotes for all planned work
  • Fixed prices once agreed – no surprise additions
  • No call out charges 
  • Payment options 
  • Value for money without compromising on quality

Still not sure?

Take a look at our genuine Google Business reviews from our local customers. We offer as standard a 12-month no-quibble warranty on parts we fit and we are fully insured.

We our proud of our customer service and take pride in both our work and your satisfaction.

We have no call out charge.

local emergency locksmith cranbrook

FAQs

I'm locked out - what should I do?

Don’t panic! First, check if any windows or back doors are unlocked, but never attempt anything unsafe. Have you left spare keys with anyone? If you’re truly locked out, call us and we will be with you in no time. You can wait with a neighbour so you’re not out in the cold and we will ring before we arrive.

Can you get my door open without damage?

We use non-destructive methods wherever possible. Cranbrook’s modern properties generally feature contemporary lock systems that respond well to professional entry techniques, allowing us to gain access without drilling or damaging mechanisms.

My uPVC door won't lock properly - the handle won't lift or the key won't turn

This is a common problem with uPVC doors, often caused by door alignment issues or mechanism wear. Try gently pushing the door closed while lifting the handle. If this doesn’t work, don’t force it as you could cause more damage. We carry most uPVC parts and can usually fix this on the first visit.

Are you familiar with the lock types commonly used in Cranbrook's new properties?

Absolutely. We understand the modern security systems typically installed by major developers. This includes contemporary uPVC systems, smart lock technology, and the latest security standards required in new builds. In Cranbrook and the surrounding developments in Broadclyst, Rockbeare and Whimple, we regularly deal with multipoint locking systems in modern composite doors and uPVC doors and windows  — including alignment issues, gearbox failures and handle replacements that are common in newer build properties.

I've moved into a new property in Cranbrook - should I change all the locks?

Yes, we recommend that you change the locks whenever you move into a new property anywhere. You never know how many copies of keys are in circulation from previous owners, tenants, contractors, or family members. 

Are you available for same-day service in Cranbrook?

Yes. We often provide same-day service for planned work throughout Cranbrook and surrounding areas, including  Broadcysy, Clyst Honiton, Rockbeare, Whimple, Aylesbeare and many other local towns and villages, subject to scheduling. Emergency work is available 7 days a week throughout Cranbrook, from Younghayes Road through to the outskirts and into the surrounding areas.

Can you provide a quote over the phone?

We can provide estimates over the phone, but we will sometimes ask you to send us a photo in order to give you a more accurate price. For uPVC doors, we will often give a guide price range because this type of system varies widely in both type and in things that could be wrong with it.  We will always give a firm quote before starting any work.

What guarantee do you provide on work in Cranbrook?

We give a full 12-month guarantee on all new parts fitted.

We also work in several other local areas:

 

In addition to Cranbrook, we also offer a full locksmith service in Sidmouth, Exmouth, Exeter, Topsham and the surrounding villages and across East Devon. Please see our ‘Where we Work’ page for more information.

get in touch

Contact us for a free quote.

info@thelockmonkey.co.uk

tel: 07950 148 390

Registered address:

178 Hulham Road, Exmouth, Devon.

Independent Locksmiths owned by D. Valentine

The Lock Monkey local locksmith

© The Lock Monkey 2026. All Rights Reserved.