REal reviews from real customers

Very experienced, prompt, lovely person.

Debbie came and fixed our front door today. She was able to change the mechanism and realigned the door. We live in a new build and our door has never unlocked and opened so smoothly before!
Debbie is very professional and friendly.
Thank you Debbie for fixing our door today can’t recommend you enough!

Felt very safe and professional. Deb is lovely and extremely knowledgeable in her profession.

Lock Monkey
Great company local and prompt
Job done👍

I can thoroughly recommend Debbie from Lock Monkey. We had a problem with the lock on our back door. She visited this afternoon. Assessed what needed to be done and proceeded to repair it promptly and efficiently. She was friendly, courteous and knowledgeable.

Absolutely excellent service . Trustworthy with a super sense of humour, knowledgeable, quick and reliable. Have used the Lock Monkey for a couple of jobs now and would not hesitate to recommend or use again. Thank you

I was fortunate to find The Lock Monkey hanging about online with a truly helpful number of amazing Google reviews. Deb is based along the coastline from us in Exmouth; we’re in Sidmouth. The disadvantage of us living on the seafront meant that our old age pensioner Everest UPVC patio doors had their door lock playing up due to them drooping with age and salt on their hinges (I know the feeling). Deb is warm, friendly, reassuring and truly expert in her field. Thanks to her endeavours, when the next mini heatwave strikes we can safely open our double doors again to let in the sea-cooled air (the world’s cheapest and best air conditioner). So a very special thanks to Deb, especially for accommodating our special medical needs. Deb was more than happy to wear a face mask and shoe covers and is one of those magical people that help make Devon a wonderful mini Country to live in... all on its own in today's sadly troubled world. Highly recommended and will be asked for help again when needed.
Lock problems? My advice? Just give Deb the Lock Monkey a call.
Michael Ashby (aka Poet Grandpa)

Debbie was very professional and kind and checked all locks to ensure they were adequate. She could not have been more helpful. Thank you so much.

Responsive, communicative, efficient, nice, informative- all the things you'd want from someone coming to fix your broken lock, including giving advice on how to keep them functioning and even helped me order the correct lubricant!

Debbie identified the problem and replaced the door lock quickly and professionally. Brilliant thankyou.

Excellent, quick and efficient lock repair! I would highly recommend.

Absolutely amazing efficient service would use again

Fast, professional, efficient, with an attention to detail and care of my property. One very pleased customer!

Fantastic comms, on time, very knowledgeable and tidy and efficient service. Would highly recommend.

After a series of negative experiences with so called ""tradespeople" proffering a variety of costly solutions to a locked shut UPVC door including total replacement of entire door we eventually found the wonderful Deb of The Lock Monkey. Having contacted her on the Sunday she booked us in for the following Tuesday when she promptly appeared. We were fully expecting the usual run around of another appointment having to be booked to order spare parts etc but to our surprise she set to work, diagnosed the problem, unlocked the door and fixed the mechanism within an hour. No the usual disappearing to source a spare part. She even had one for a 36 year old door in her van!
So if you have a problem with a door contact Deb. Apart from being really good at her job she's a delight to have around. You can't beat an experienced professional from a longstanding family business!