Local, family-run, independent locksmiths

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Public Liability Insurance

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5* Rated on Google

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10+ years of experience

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Small, local business

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Female Locksmith

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Competitive Rates

Independent Domestic and Commercial Locksmith Exeter

Need a reliable emergency locksmith in Exeter?

We are an independent locksmith providing fast emergency callouts, uPVC lock repairs, lock replacements and all other locksmith services across the city. With over 13 years experience in serving Exeter, we are available 7 days a week, with no call out fees and transparent, fixed pricing.

Exeter’s mix of historic architecture, modern developments, and student accommodation presents a wide range of security needs. From listed Georgian terraces and Victorian homes in St Leonards to contemporary apartments at the Quay and family homes in Pinhoe, we tailor our approach to suit each property’s unique requirements. Whether you’re a local business or family home, we have the expertise for your property type.

For over 12 years, The Lock Monkey has been providing reliable, professional locksmith services to Exeter residents and businesses. We have a great reputation and many repeat customers. As a family-run company, we combine the personal touch you’d expect from a local locksmith with the expertise that comes from serving this diverse city’s wide range of properties and security needs. Whether you’re a homeowner, landlord, or local business owner, you can expect skilled workmanship, genuine advice, and a personal touch from a locksmith who knows this city inside out.

No Call Out Charge

Same Day Service Available

Speak Directly to an Experienced Locksmith

12-month Warranty

Fully Insured

Emergency Service Across Exeter

5-Star Rated with over 400 Google Reviews

Over 12 years Experience in the Area

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Honest Advice and Transparent Pricing

No call out charge

5-star rated

Fully insured

12-month warranty

See our recent Google reviews …

Excellent
The Lock Monkey5.0
Based on 421 reviews
Felicity R.
2 days ago
Deb was very helpful, efficient and friendly ☺️
Did a lovely job on our front door, thank you very much.
Anne P.
5 days ago
Excellent, efficient, service. Would highly recommend.
Streaky B.
1 week ago
Job completed within a couple of days of making contact. It makes a huge difference when not on site and you can trust someone to do the job. Very reasonable cost as well. Would recommend 👌
Ron C.
1 week ago
Terrific friendly service. Recommended!
Response from the owner:Thanks Ron I’m glad you are pleased and thank you for the great review
Hayley H.
2 weeks ago
Amazing job Lock Monkey! Came the day I rang for help with a broken lock. So efficient and lovely to talk to too!
Response from the owner:Thank you for the lovely review
I’m glad I could help
Nina P.
2 weeks ago
excellent service. Debbie came very quickly after my initial call about the front door not opening; she got it open, explained the problem & secured it again. Then came promptly the next day to replace the mechanism, with a year's guarantee included in the reasonable price. Would highly recommend
Response from the owner:Tina thanks for the lovely review and really pleased to have a replacement upgrade option for the obsolete parts
Simon H.
2 weeks ago
What a wonderful person Debbie is. She went the extra mile for us as we moved to Sidmouth.
She was patient and amazing.
Can’t recommend her enough.
Response from the owner:Simon
thank you for the review glad I could help with your inherited issues
Getting all your upvc doors locking and unlocking as they should 🔓🐒
Donna F.
3 weeks ago
Efficient. On Time and Professional
Response from the owner:Thank you Donna for the great review
Glad I could get it fixed for you
Diana B.
3 weeks ago
From my experience of the lock monkey, she’s good people. I called her out once and just her presence alone brought a non-invasive solution to the problem. On this occasion she made replacing a window lock an easy and efficient process. She ordered and replaced the lock within a few days with no input from me. Thank you Deb.
Response from the owner:Thanks Diana yes it was a few years ago now 🤣
Glad I could get that window fixed for you this time
Sue
4 weeks ago
Called Debbie after losing key to side door of my garage. She came out same day, drilled out old lock and replaced with a new one so quickly. I would most definitely recommend her for the amazing service she provides.
Response from the owner:Thank you Sue for the great review glad I could help after the only key was lost
Funnie F.
4 weeks ago
Fabulously helpful even though they couldn't come out to us tonight. Would thoroughly recommend
Response from the owner:Thank you happy to help
Geoff N.
4 weeks ago
UPVC window lock needed fixing. Deb assessed what needed to be done, sourced a new part and fitted it. All done as promised, on time and without any fuss. Can’t recommend her highly enough. We have found or ‘go to’ locksmith 👍
Response from the owner:Thank you for the great review
I really appreciate it 🔓🐒
Margaret B.
1 month ago
Debbie was going to be later than expected, but let me know. She did the job quickly and effectively. Now I can lock my door again.
Response from the owner:Margaret
Thank you for the great review .
I’m so glad you can now lock and unlock your door 💪
Jaki W.
1 month ago
Very experienced, prompt, lovely person.
Response from the owner:Thank you for the fantastic review
I’m glad you are happy with the service you received from
🔓🐒
Lucy G.
2 months ago
Very efficient ,friendly service
Response from the owner:Thank you for the great review
I’m glad your upvc door now works smoothly
Caroline M.
2 months ago
Deb was great, very knowledgeable and experienced. Gave good advice and talked us through the different options. All work was carried out efficiently with no mess. Will definitely use the Lock Monkey again
Response from the owner:Caroline thank you for the great review .
Glad I could help
Adam
2 months ago
Called this company as they had all good reviews on google, however I was told to phone someone else (in a very blunt manner) as she’d just got back from a holiday and wasn’t interested! 🤷‍♂️
Response from the owner:I’m sorry you feel that way. As I explained, I was already fully booked for today, and as your job was an emergency I suggested contacting another company. I do hope you managed to get your job completed to your satisfaction.
Justin L.
2 months ago
Brilliant service from Deb. Good advice on the most cost effective way to replace a complex lock. Attended when she said she would and carried out great work. Highly recommended.
Response from the owner:Thank you Justin for the great review after 12 years in business I can get most problems fixed 💪
robert S.
2 months ago
I can thoroughly recommend Debbie from Lock Monkey. We had a problem with the lock on our back door. She visited this afternoon. Assessed what needed to be done and proceeded to repair it promptly and efficiently. She was friendly, courteous and knowledgeable.
Response from the owner:Thank you for the great review glad we got that problematic upvc door fixed 💪
Olivia B.
2 months ago
Debbie came and fixed our front door today. She was able to change the mechanism and realigned the door. We live in a new build and our door has never unlocked and opened so smoothly before!
Debbie is very professional and friendly.
Thank you Debbie for fixing our door today can’t recommend you enough!
Response from the owner:
Thank you for the great review
Glad I could help with your problem composite door
Linda S.
2 months ago
Excellent service and extremely professional. This is the second time I've needed help with a problem lock and they've sorted out the problem effectively and efficiently. Would thoroughly recommend wholeheartedly!
Response from the owner:Thank you Linda for the great review
Glad I could come up with a suitable solution and get it fixed for you
Joe H.
2 months ago
Called on a Thursday Debbie said she would be on holiday the next week and her Friday was fully booked. I explained my predicament and she said she would see if she could alter the start of her holiday and would ring me back. I must be honest I wasn't expecting any change, how wrong was I!
Phone rang in less than 5mins and she said she could meet at the property on Saturday at 0930.
Debbie was there on time and within the hour the job was done.
Great Service,
Joe Harman
Response from the owner:Joe
Thanks for the great review glad I was able to help with your emergency lock problem 🔓🐒
Isla L.
3 months ago
Excellent, quick and efficient lock repair! I would highly recommend.
Response from the owner:Thank you for the great review
Glad I could help
Barbara H.
3 months ago
Great friendly service, easy to get hold of, arrived within the timeframe. Job done. Definitely recommend Lock Monkey. 😎
Response from the owner:Barbara
Thank you so much for the great review
I’m glad to have got it fixed for you before it was an emergency
Tyra K.
3 months ago
The lovely lockmonkey changed our front door lock, and a window handle. She was honest and upfront about pricing and options. Quickly and efficiently changed the handle and gave us some tips to keep our windows going for longer. I would thoroughly recommend!!
Response from the owner:Tyra
Thank you for the fantastic review
Honesty is what the lock monkey stands
I’m glad I could help
Steve T.
3 months ago
Felt very safe and professional. Deb is lovely and extremely knowledgeable in her profession.
Response from the owner:Steve
Thanks so much for the fantastic review
Claire C.
3 months ago
Debbie was very professional and kind and checked all locks to ensure they were adequate. She could not have been more helpful. Thank you so much.
Response from the owner:Thank you Claire
I was happy to put your mind at rest
Martin D.
3 months ago
Excellent service from a highly skilled pleasant locksmith. I can recommend her without
Response from the owner:Thank you Martin
I really appreciate you taking the time for such a great review
Wendy D.
3 months ago
Comes as quickly as she can. Prompt. Friendly, helpful and polite.
Response from the owner:Thank you Wendy for the great review I really appreciate it 🔓🐒
Fiona C.
4 months ago
The lock had failed on my front door , quick response to my text and date arranged. Problem spotted and quickly resolved .
Good to see a female locksmith
Response from the owner:Thank you for the great review glad I could get your composite door working again

Exeter's Local, Independent, Trusted Locksmith

Why Exter’s’s residents and businesses choose us:

Honest Pricing for All Areas

We provide clear, fixed pricing with no call out charges anywhere in Exeter.  We aim to make fixing your lock problem as simple as possible, from the moment you call us until the job is complete. We are always happy to help over the telephone and can often give you a price on the phone. All costs are clearly explained before any work begins and we offer highly competitive rates.

Professional Equipment with Personal Service

Our fully equipped mobile workshop allows us to complete most jobs during our first visit to your Exeter property. We cut keys on-site, carry comprehensive stock for immediate solutions, and provide a 12-month guarantee on all new parts fitted. We strive to give you a professional service without losing the personal touch.

Reliable and Friendly

Over a decade of service in Exeter has built us a reputation for reliability, transparency, and personal care. We treat every customer like a neighbour, and we provide the high level of service we’d expect for our own property.

Experience Across Every Property Type

From listed townhouses and riverside apartments to student lets and new builds, we’ve worked across all types of Exeter property, adapting our expertise to suit each one. We’re uPVC specialists and also have years of extensive experience with older style properties and security systems.

Well known and Trusted Locally

We’re a family-run, independent business that’s been serving Exeter’s residents and businesses for more than a decade. We pride ourselves on offering a personal and trustworthy service whilst maintaining first class professional standards. All of our parts carry a 12-month warranty for your peace of mind.

Experienced Female Locksmith

Our qualified female locksmith is available for appointments and emergency calls throughout Exeter. We understand that some customers, particularly elderly or vulnerable residents, feel more comfortable with this option.

⭐ Rated 5.0 / 400+ reviews from customers across Exeter and throughout Devon.
Trusted locally for fast, professional locksmith services with no call-out fees.

Comprehenisve Locksmith Services for Newton Abbot Residents

Comprehensive Emergency Locksmith Exeter:

Lockouts can happen anytime. We offer a fast, discreet emergency service throughout Exeter. We’re fully mobile and carry teh tools and stock to get you back into your home or business 7 days a week. WE’re very expereinced and use non-destructive entry methods whenever possible.

Our Emergency Services Include:

  • Lockout assistance for homes and businesses 7 days a week.
  • Quick response across Exeter
  • Non-destructive entry methods wherever possible
  • Immediate lock repairs when mechanisms can be saved
  • Emergency security after break-ins

Mortice Lock Specialists

We are highly experienced in working with the older style securty fixures found in many of Exeter’s older properties. We have spent years developing our skills and can offer expert advice and service. We are used to working with challenging situations and will take the utmost care of your property.

Our Expertise:

  • Gain entry for mortice and other original lock types
  • Mortice lock fitting and replacement
  • Door realignment
  • Window lock repair and replacement
  • Security upgrades

uPVC Door and Window Specialists

Many Exeter properties, both residential and commercial, feature uPVC doors and windows. From newer developments to retrofitted period buildings, we’ve become experts in all aspects of these systems, carrying the parts to fix most uPVC problems on the first visit.

uPVC Expertise:

  • Mechanism repairs and servicing
  • Multipoint lock replacements and upgrades
  • Handle adjustments for smooth operation
  • Door realignment
  • Emergency repairs when doors wont lock securely

Professional Lock Installation and Replacement

Whether you’re maintaining a Victorian townhouse, upgrading security in a new build, or protecting a city-centre business, we provide expert installation, repair, and maintenance across all lock types. We carry a huge range of stock so that the job can be completed in one visit.

General Lock Services:

  • Insurance-compliant locks to meet your policy requirements
  • High-security upgrades for enhanced protection
  • uPVC door and window lock repair and replacement
  • uPVC door and window handle replacement
  • Anti-snap cylinders for uPVC doors
  • Traditional locks for period properties
  • Master key systems for landlords and businesses
  • Mortice lock specialists
  • Garage door locks
  • Key safes
  • and more ……

Security Consultations and Upgrades and Key Services

Our security advice is grounded in real knowledge of Exeter’s property mix—from riverside apartments to period homes—and tailored to each client’s needs. We’ll assess your property and recommend the right products for safety, compliance, and convenience. Our goal is to ensure you have the right level of security for your Exeter property without overselling unnecessary upgrades. We cut keys on-site using our mobile equipment, and we’re always happy to provide honest security advice. 

Security and Key Services:

  • On-site key cutting for all standard locks
  • Security assessments tailored to your property
  • Insurance compliance advice and installation
  • Upgrade recommendations based on your needs and budget
  • Maintenance advice to keep your locks working smoothly

Areas We Cover

City Centre

Southernhay

Exeter Quay

Haven Banks

St Leonards

St Thomas

Polsloe

Cowick

Stoke Hill

Pennsylvania

Heavitree

Pinhoe

Whipton

Monkerton

Newcourt

Digby

Beacon Heath

Mincinglake

Exwick

Redhills

Clyst Heath

Countess Weir

Exminster

and all across the city and surrounding area.

Commercial, Agent and Landlord Services:

Exeter Commercial Locksmith Services:

Our commercial locksmith services help Exeter businesses maintain high security standards while meeting insurance requirements. We have been working in this busy city for years and provide solutions for all commercial lock issues.

Our Commercial Services Include:

  • Emergency commercial lockouts with quick response
  • Master key systems
  • High-security installations for valuable stock
  • Insurance-compliant security installations
  • Security assessments for business premises

    Landlords and Property Management:

    Exeter’s strong rental market and growing population create demand for reliable landlord services, including, of course, the student rental market. We work with local letting agents and landlords throughout the area, providing dependable support for rental properties.

    Our Services Include:

    • Tenant changeover lock services
    • Property security assessments and upgrades
    • Emergency support for rental properties
    • Bulk services for multiple properties
    • Proper invoicing and documentation for records

    Our Professional Standards and Personal Service

    Quality Assurance You Can Trust

    • 12-month guarantee on all locks and parts we supply
    • Transparent pricing with no hidden call out charges
    • Professional installation meeting industry standards
    • Clean, tidy service with minimal disruption to your property
    • Follow-up support if you have any questions or concerns

    Customer-Focused Approach

    We understand that security work is about more than just locks – it’s about your peace of mind. Whether it’s an emergency callout or planned upgrade work, we take the time to explain what we’re doing and why, ensuring you’re completely comfortable with the service before we start any work. We will answer any questions you have and are always happy to help.

    Honest Advice and Fair Pricing

    We believe in providing honest recommendations based on your actual needs, not what makes us the most money. If your lock can be repaired rather than replaced, we’ll tell you. If a basic upgrade will meet your insurance requirements, we won’t try to sell you the most expensive option.

    Transparent Pricing Structure

    • Free quotes for all planned work
    • Fixed prices once agreed – no surprise additions
    • No call out charges 
    • Payment options 
    • Value for money without compromising on quality

    Need more information about our locksmith service in Exeter?

    Check out our recent reviews on Google, Facebook and Yell to see hundreds of happy customers from in and around Exeter. Out recent work includes helping families who have been locked out in Exeter, Exeter uPVC repairs and commercial locksmith callouts in Exeter.

    We offer as standard a 12-month no quibble warranty on parts we fit and we are fully insured.

    We are proud of our customer service and take pride in both our work and your satisfaction.

    locksmith exeter service throughout the city

    FAQs

    Do you charge a call-out fee in Exeter?

    No, we don’t charge any call-out fees for our locksmith services. We provide transparent, upfront pricing and we will never start work until we have agreed the price and you are happy.

    Can you get my door open without damage?

    Yes. We use non-destructive methods in the majority of cases. Our goal is always to gain access without drilling or replacing the lock unnecessarily. Years of experience with Exeter’s varied property styles mean we know how to handle everything from modern multi-point systems to older mortice locks safely.

    Do you work with Exeter’s listed and heritage buildings?

    Absolutely. We frequently service properties in conservation areas like St Leonards, Southernhay, and Exeter Cathedral Close. We understand traditional locking mechanisms, compliance requirements, and the importance of preserving character while maintaining high security.

    Do you provide quotes over the phone?

    We can provide quotes for standard work like lock changes, but prefer to assess complex installations and security upgrades in person to make sure we give the most accurate price. We will sometimes ask you to send us a photo of your lock so that we can give a more accurate price on the phone. We will always give you a firm price before starting any work.

    What areas of Exeter do you cover?

    We cover all areas of Exeter including the city centre, Heavitree, St Thomas, Alphington, Pinhoe, Countess Wear, Topsham, Exminster, and all surrounding villages.

    Can you help with student accommodation or HMOs in Exeter?

    Yes. We regularly assist landlords and property managers maintaining shared and student properties across the city. We can fit insurance-approved locks, provide key management solutions, and offer same-day service for tenant changeovers.

    Are you available for same-day service in Exeter?

    Yes — same-day appointments are often available for non-urgent jobs, while emergency callouts are handled immediately. As a local locksmith, we keep our schedule flexible to prioritise local clients when needed.

    What guarantee do you provide on work in Exeter?

    All locks and parts we supply come with a 12-month guarantee. If anything goes wrong with our installation or components, we’ll return to fix it at no charge.

    We also cover Topsham, Exmouth, Sidmouth, Budleigh, Ottery St Mary and across East Devon.

    get in touch

    Contact us for a free quote.

    email: info@thelockmonkey.co.uk

    tel: 07950 148 390

    Exmouth, Devon.

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