Local, family-run, independent locksmiths

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Public Liability Insurance

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5* Rated on Google

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12+ years of experience

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Small, local business

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Female Locksmith

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Competitive Rates

Cranbrook Locksmith Services

No call out charges – uPVC specialists

Looking for a trustworthy locksmith in Cranbrook?

We provide fast emergency callouts, uPVC lock repairs, and lock replacements across this friendly town. With over a decade serving East Devon, we are available 7 days a week, with no call out fees and competitive, clear, fixed pricing.

Cranbrook is growing fast and still maintains a friendly community atmosphere. With predominantly contemporary properties featuring modern security systems we understand the specific lock types and security systems used in these modern constructions. Whether you’re a resident, or a business serving this rapidly growing population, we have the expertise for your property type.

For over 12 years, The Lock Monkey has been providing reliable, professional locksmith services across East Devon, and we’re proud to serve Cranbrook’s growing community. As an independent, family-run company, we combine the personal touch you’d expect from a local locksmith with the expertise that comes from understanding both traditional properties and cutting-edge new developments.

Emergency Service Throughout Cranbrook

No Call Out Charge

12-month Warranty

Fully Insured

Speak Directly to an Experienced Locksmith

Same Day Service Available

5-Star Rated with over 300 Google Reviews

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Honest Advice and Transparent Pricing

Emergency locksmith

uPVC Specialist

No call out charge

12-month warranty

See our recent Google reviews …

Excellent
The Lock Monkey5.0
Based on 370 reviews
Carol W.
2 days ago
Debbie is very professional and friendly. She does an extremely good job and works in a very clean and tidy way.
Response from the owner:Thank you carol happy to get that upvc door locking again for you
Julie C.
4 days ago
Brilliant service, from 1st phone call to arriving and sorting the issue was a couple of hours.
Thank you
Response from the owner:Julie
Thank you for the great review
I’m glad you are happy with the service you received from
The lock monkey
karen W.
5 days ago
Thank you for coming out to repair our patio door handle at 5PM yesterday. We are a full house with children and could:nt shut let alone lock the door. It was all fixed so quickly ,efficently and with a very friendly approach. I would recommend them to everyone and use them again.
Response from the owner:Karen
Thank you for the great review
I’m glad I could help
mike G.
3 weeks ago
Debbie was polite, friendly and efficient. Highly recommended
Response from the owner:Mike Thank you for
the great review glad I could help
Deb @ 🔓🐒
Karen M.
4 weeks ago
Fantastic service from The Lock Monkey!
Debbie replaced 4 broken window handles for me. She was knowledgeable, professional and friendly. Would highly recommend her service.. thank you Debbie !
Response from the owner:Karen
Thank you for the great review glad I could help get those window issues fixed for you
Simon F.
1 month ago
Lock Monkey Exmouth.

I managed to break my sliding patio door lock. I went to Exmouth indows expecting to pay a ton of money for a replacement and was referred to lock monkey of Exmouth.

Great result! Was provided with a fix within three days by Debbie who measured up, ordered parts and saved me a packet of money!

Many thanks for an outstanding service!
Response from the owner:Simon
Thank you for such a great review
It’s always the aim to save the customer money without compromising on their security
Fletcher T.
1 month ago
Excellent prompt service at a very fair price 5 star service
Response from the owner:Thank you for the great review
I’m glad I could help
Sara G.
1 month ago
I can’t recommend this locksmith highly enough! She did an amazing job replacing the lock on my aunt’s garage door. What could have been a stressful situation was handled with total professionalism and care from start to finish.
She arrived right on time, immediately assessed the issue, and clearly explained what had happened with the old lock. I really appreciated how she kept us fully informed throughout the entire process, no confusion, no surprises, just honest and transparent service.
She removed the faulty lock efficiently and replaced it with a brand-new one, making sure everything worked perfectly before she left. You can tell she truly takes pride in her work. Friendly, knowledgeable, and incredibly reliable — excellent service all around.
Response from the owner:Thank you so much for this fantastic review
I’m glad you were happy with the service you received
As a local business I’m all about honesty and reliability
Amanda L.
1 month ago
There work is always carried out professionally and they can help with most kicks. Efficient service and a reasonable price.
Response from the owner:Amanda thanks for your business and the 5 star review
Richard C.
1 month ago
Deb was fantastic. We were able to easily arrange a competitive quote, and a convenient time to get the locks changed on our new house. She showed us how the locks we chose were an upgrade in safety from the existing locks. Her work was thorough, and efficient. Very happy to recommend.
Response from the owner:Thank you for the fantastic 5 star review
I’m so glad you are happy you chose the lock monkey for your high security work
Caroline H.
2 months ago
Debbie is a very helpful and cheery lady who came out to my property very quickly, after my call.
She sorted the problem and fixed my front door lock with great efficiency.
I shall certainly use her again and recommend her to others.
Response from the owner:Thank you Caroline for your great review
I’m glad you were happy with the service you received
Keith A.
2 months ago
First class response and all resolved quickly. Thank you.
Response from the owner:Keith
Thank you for your great review
Glad I could help
Karen
2 months ago
Deb came out swiftly at a convenient time, diagnosed the problem immediately- and fixed it there and then. One of a pair of double doors had become hard to use, leaving me worried I would be locked in or out….problem sorted quickly with friendly, efficient service. Would definitely use The Lock Monkey again, and highly recommend.
Response from the owner:Thank you for the great 5 star review
I will always try and repair before replacement
Jackie B.
2 months ago
Excellent service. Although not urgent, was at my door within two hours of phone call. Polite and couteous, lock changed out for new, am very satisfied
Response from the owner:Thank you for the great review
Glad your happy with the service you received today
mary E.
2 months ago
Debbie was really helpful and professional. she replaced my door lock, In no time at all. I would definitely recommend her to friends and family.
Response from the owner:Mary thanks for the great review glad I could get you back in and replace the lock for you that night
Bill C.
2 months ago
Lock Monkey Debbie called at our home at the agreed time today*26/ 01/ 26, to assess the non locking Bi Fold door we have and was quickly able to diagnose the problem and was able to replace the Door lock mechanism and lock barrel there and then.
Debbie was also able to replace a front door handle whose internal springs were failing as well.
Very happy to recommend as a very knowledgeable locksmith
Mr & Mrs Cody
Carter Ave
Exmouth
Response from the owner:Thank you for the great review
I’m glad I was able to repair your door for you
David M.
2 months ago
Oh my goodness what an efficient worker. Such a cheery locksmith. I am so grateful that she arrived and saved the day, renewing all needed. She couldn't of been better. No longer trapped without keys, 5 keys per lock. Amaizing. I certainly recommend The Lock Monkey 🔒🐒
Response from the owner:David
Thank you for the great review
It was great to meet you both
I’m glad I could help
Ali A.
2 months ago
10000% agree with all the other glowing reviews, absolutely faultless service! Debbie arrived within a couple of hours of my call, even though it wasn't an emergency and fixed the problem on the spot with a new lock for a broken one on a large DG window that I'd been told elsewhere would need the entire window replacing, so probably saved me about a grand....thanks Debbie! 🙂
Response from the owner:Ali what an amazing review thanks so much
I really appreciate it
lisa E.
3 months ago
After being locked out of my flat due to a faulty latch the wonderful locksmith attended quickly and gained entry saving me the embarrassment of being outside in my nightclothes on a cold night. A big thank you.
Response from the owner:Lisa
Thanks for the great review
Glad I could help and you were happy with our service
David H.
3 months ago
Amazing service. Came out really quickly and sorted out our problem straight away. Very good value for money. Would recommend her to everyone. Thank you.
Response from the owner:David thank you for the great review
I’m glad I could help
The lock monkey
Jeremy R.
3 months ago
Great service, called me straight back, arranged a date there and then. Attended as agreed and did exactly as discussed. Was supportive and kind when attending an elderly person with health issues. Definitely will use this company again. Thank you.
Response from the owner:Thank you for the great review
I’m glad you are happy with our service
Deb @ The Lock Monkey
Glenn E.
4 months ago
Excellent experience, great communication and did a quick and efficient job, thanks Debbie
Response from the owner:Glenn
Thank you for the great review
Glad I could help
Paul L.
4 months ago
I was so impressed with the speed and efficiency of Debbie's response on 2 occasions.She had the parts that were needed to fulfill both problems on her van,and I was reassured that a problem to me was no problem to her !!!! Thank you so much.
Response from the owner:Paul
Thank you for the great review I’m glad I was able to get your locks fixed on both occasions on each visit
Steve B.
4 months ago
We have used The Lock Monkey on two occasions now and Debbie has been excellent. Spares are carried in the van which is perfect for a same day repair and important to maintain security. We would certainly recommend The Lock Monkey and will certainly use Debbie in the future.
Response from the owner:Steve ,Thank you for the great review
I’m glad you were pleased I could repair the broken composite door mechanism the same day
As you say it’s all about connvience and security for my customers
Roberta H.
4 months ago
Debbie came to help me very promptly to my property when the lock to the back door wasn’t working. She was really helpful and kind and fixed my lock in a very professional manner. A great experience and I would thoroughly recommend The Lock Monkey.
Response from the owner:Thank you for the great review for my repair on your upvc door
Glad I had the parts to fix it on my first vist for you
Jen B.
4 months ago
Can’t rate Lock Monkey highly enough. As a lone female with two young children at home on a dark winters evening, being able to find a female locksmith was incredible.
Same day call out, the lock was assessed, diagnosed and fixed within an hour.
Even from my lack of knowledge on how old the door or lock was. The door itself was also lifted making our home warmer and quieter instantly.
Response from the owner:Thank you for such a lovely review
I’m so glad you felt at ease and are happy you chose a the Lock Monkey for your repairs
Peta F.
4 months ago
Fantastic experience, from fast response to my first call, to the lock problem being fixed, all within a few hours. Much appreciated. Highly recommend the services of The Lock Monkey.
Response from the owner:PETA
Thank you for your great review and your business
Glad I could get it fixed for you
Tom W.
4 months ago
My call was answered promptly on a Sunday afternoon. On Monday Debbie turned up 5 mins earlier than promised, a good start she examined the lock and door, explained the problem?gave an itemised quote proceeded to fit new lock with new bits from her stocked van, worked efficiently and job completed in about half and hour. Excellent and very pleasant service. Very happy to recommend without reservation.
Response from the owner:Tom
Thank you for the fantastic review
I always make sure the van is well stocked for this very reason
Michael R.
4 months ago
Outstanding service. Complex lock jammed shut in aluminium door. Debbie turned up as planned. Hugely knowledgeable and efficient, it was impressive to see how she solved the problem. Instead of having to wait for a replacement part she had already predicted what would be needed and brought it with her. The whole process completed within the hour and incredibly reasonable bill for such a good service. Thank you
Response from the owner:Micheal
Thank you for your great review
I’m glad you were happy with your service from
The Lock Monkey
Gary C.
4 months ago
Fantastic response and skillset.
Response from the owner:Gary
Thank you for your great review
I’m glad I could help
The Lock Monkey

Cranbrook's Trusted uPVC Specialist

Why Cranbrook residents and businesses trust us:

Established Local Presence with Regional Expertise

We’ve been working with Cranbrook families since the early phases of development. When you call us, you’ll speak directly to an experienced locksmith, not a call centre. We are local and have a comprehensive knowledge of this area and our customers recommend us to new neighbours moving into the latest developments.

uPVC and Modern System Specialists

Cranbrook’s properties almost exclusively feature contemporary uPVC doors and windows, and we’ve become true experts in these systems. We understand every type of mechanism used by the major developers here, carry comprehensive stock for immediate repairs, and can fix most uPVC problems on the first visit without the frustration of return trips.

Community-Focused Reliability

Cranbrook residents value the personal relationships and word-of-mouth recommendations that make a real community. We’ve earned our reputation by consistently showing up when promised, doing exactly what we say we’ll do, and treating every home with the care we’d want for our own families. We’re proud of our 5-star reputation.

Honest, Upfront Service

We always give a firm price with no hidden surprises. Whether it’s an emergency callout to your Cranbrook home or planned work, we will always give you a firm quote before any work is started. Our straightforward approach and competitive rates have made us a trusted choice for Cranbrook homes and businesses throughout the years.

Customer-Focused Approach

Our customers are important to us – we won’t leave until you are completely satisfied. We know that having someone work on your property is about trust and our reputation across Cranbrook is very important to us. Our comprehensive guarantees, clear communication, reliability make us popular in this area. We complete all work professionally, with minimum disruption, and always leave your property clean and tidy.

Professional Equipment and Standards

Our fully equipped mobile workshop allows us to complete most jobs on the first visit to your property. We can cut additional keys on-site and offer a comprehensive 12-month warranty on all parts we supply.

Family-Focused Service Understanding

We understand that many Cranbrook residents are families who need locksmith services that work around school runs, family schedules, and busy lifestyles. We aim to be helpful and accommodating, whether it’s emergency response that gets you back inside quickly or planned work that fits around your family’s routine.

Experienced Female Locksmith

Our qualified female locksmith is available for appointments and emergency calls throughout Cranbrook. We understand that some customers, particularly elderly or vulnerable residents, feel more comfortable with this option.

Rated 5.0 / 340 reviews from customers across Cranbrook and throughout Devon.
Trusted locally for fast, professional locksmith services with no call-out fees.

Comprehensive Locksmith Services for Cranbrook Residents

Emergency Locksmith Service:

Lockouts can happen even with modern security systems, and we understand how stressful this is. We provide rapid response across Cranbrook, and will get you back inside your home quickly.

Our Emergency Services Include:

  • Lockout assistance for homes and businesses 7 days a week.

  • Rapid response across all of Cranbrook

  • Non-destructive entry methods for modern systems 

  • Immediate lock repairs

  • Emergency security after break-ins or damage

uPVC Door and Window Specialists

Cranbrook’s properties feature contemporary security systems and smart technology. We’ve developed expertise specifically in all of the systems commonly used in new developments. Where your issue is with a lock or handle, door or window, we carry the parts to fix most uPVC problems on the first visit.

uPVC Expertise:

  • Contemporary uPVC multi-point systems from major manufacturers
  • Mechanism repairs and replacements
  • Handle adjustments for smooth operation
  • Door realignment when keys become difficult to turn
  • Multipoint lock servicing and upgrades
  • Modern security systems
  • Emergency repairs when doors won’t lock properly

Professional Lock Installation and Replacement

In addition to the modern security systems, we are qualified and experienced in all domestic and commercial locksmith services. We provide honest advice and quality lock installation across East Devon.

General Lock Services:

  • Insurance-compliant locks to meet your policy requirements
  • High-security upgrades for enhanced protection
  • uPVC door and window lock repair and replacement
  • uPVC door and window handle replacement
  • Anti-snap cylinders for uPVC doors
  • Traditional locks for period properties
  • Master key systems for landlords and businesses
  • Mortice lock specialists
  • Garage door locks
  • Key safes
  • and more ……

Key Cutting Services and Security Upgrades

We cut keys on-site using our mobile equipment, and we’re always happy to provide honest security advice. We will never sell you unecessary upgrades.

Key and Security Services:

  • On-site key cutting for all standard locks
  • Security assessments tailored to your property
  • Insurance compliance advice and installation
  • Upgrade recommendations based on your needs and budget
  • Maintenance advice to keep your locks working smoothly

Areas We Cover

Across Cranbrook

We cover the whole of Cranbrook, from the earliest homes and businesses, through to the school, country park area, across to the railway station and into the newest phases. We’ll always offer you a professional and friendly service that you can trust. We’re 5-star rated and pride ourselves on offering a reliable and competitve locksmith service. We also serve the surrounding area including villages such as Whimple, Rockbeare and Aylesbeare and toward Clyst Honiton, Broadclyst and the Exeter area. Give us a call for more information – we’d be happy to help 🙂

Commercial, Agent and Landlord Services:

Services for Cranbrook Businesses:

Cranbrook’s developing town centre and growing business community require reliable commercial locksmith services. We are able to offer a full locksmith service and provide help and advice.

Our Commercial Services Include:

  • Emergency commercial lockouts with quick response
  • Master key systems for business premises
  • Insurance-compliant security installations
  • Security assessments for business premises
  • High Security Installations

Landlords and Property Management:

We work with landlords throughout the development, providing specialised services for new build rental properties. We are trusted to offer a quick response and to always show up and do the job as promised.

Our Services Include:

  • Tenant changeover lock services
  • Property security assessments and upgrades
  • Emergency support for rental properties
  • Bulk services for multiple properties
  • Proper invoicing and documentation for records

Our Professional Standards and Personal Service

Quality Assurance You Can Trust

  • 12-month guarantee on all locks and parts we supply
  • Transparent pricing with no hidden call out charges
  • Professional installation meeting industry standards
  • Clean, tidy service with minimal disruption to your property
  • Follow-up support if you have any questions or concerns

Customer-Focused Approach

We understand that security work is about more than just locks – it’s about your peace of mind. Whether it’s an emergency callout or planned upgrade work, we take the time to explain what we’re doing and why, ensuring you’re completely comfortable with the service before we start any work. We will answer any questions you have and are always happy to help.

Honest Advice and Fair Pricing

We believe in providing honest recommendations based on your actual needs, not what makes us the most money. If your lock can be repaired rather than replaced, we’ll tell you. If a basic upgrade will meet your insurance requirements, we won’t try to sell you the most expensive option.

Transparent Pricing Structure

  • Free quotes for all planned work
  • Fixed prices once agreed – no surprise additions
  • No call out charges 
  • Payment options 
  • Value for money without compromising on quality

Still not sure?

Take a look at our genuine Google Business reviews from our local customers. We offer as standard a 12-month no-quibble warranty on parts we fit and we are fully insured.

We our proud of our customer service and take pride in both our work and your satisfaction.

We have no call out charge.

local emergency locksmith cranbrook

FAQs

I'm locked out - what should I do?

Don’t panic! First, check if any windows or back doors are unlocked, but never attempt anything unsafe. Have you left spare keys with anyone? If you’re truly locked out, call us and we will be with you in no time. You can wait with a neighbour so you’re not out in the cold and we will ring before we arrive.

Can you get my door open without damage?

We use non-destructive methods wherever possible. Cranbrook’s modern properties generally feature contemporary lock systems that respond well to professional entry techniques, allowing us to gain access without drilling or damaging mechanisms.

My uPVC door won't lock properly - the handle won't lift or the key won't turn

This is a common problem with uPVC doors, often caused by door alignment issues or mechanism wear. Try gently pushing the door closed while lifting the handle. If this doesn’t work, don’t force it as you could cause more damage. We carry most uPVC parts and can usually fix this on the first visit.

Are you familiar with the lock types commonly used in Cranbrook's new properties?

Absolutely. We understand the modern security systems typically installed by major developers. This includes contemporary uPVC systems, smart lock technology, and the latest security standards required in new builds. In Cranbrook and the surrounding developments in Broadclyst, Rockbeare and Whimple, we regularly deal with multipoint locking systems in modern composite doors and uPVC doors and windows  — including alignment issues, gearbox failures and handle replacements that are common in newer build properties.

I've moved into a new property in Cranbrook - should I change all the locks?

Yes, we recommend that you change the locks whenever you move into a new property anywhere. You never know how many copies of keys are in circulation from previous owners, tenants, contractors, or family members. 

Are you available for same-day service in Cranbrook?

Yes. We often provide same-day service for planned work throughout Cranbrook and surrounding areas, including  Broadcysy, Clyst Honiton, Rockbeare, Whimple, Aylesbeare and many other local towns and villages, subject to scheduling. Emergency work is available 7 days a week throughout Cranbrook, from Younghayes Road through to the outskirts and into the surrounding areas.

Can you provide a quote over the phone?

We can provide estimates over the phone, but we will sometimes ask you to send us a photo in order to give you a more accurate price. For uPVC doors, we will often give a guide price range because this type of system varies widely in both type and in things that could be wrong with it.  We will always give a firm quote before starting any work.

What guarantee do you provide on work in Cranbrook?

We give a full 12-month guarantee on all new parts fitted.

We also work in several other local areas:

 

In addition to Cranbrook, we also offer a full locksmith service in Sidmouth, Exmouth, Exeter, Topsham and the surrounding villages and across East Devon. Please see our ‘Where we Work’ page for more information.

get in touch

Contact us for a free quote.

info@thelockmonkey.co.uk

tel: 07950 148 390

Registered address:

178 Hulham Road, Exmouth, Devon.

Independent Locksmiths owned by D. Valentine

The Lock Monkey local locksmith

© The Lock Monkey 2026. All Rights Reserved.