REal reviews from real customers

Excellent service and extremely professional. This is the second time I've needed help with a problem lock and they've sorted out the problem effectively and efficiently. Would thoroughly recommend wholeheartedly!

Fast, professional, efficient, with an attention to detail and care of my property. One very pleased customer!

Terrific friendly service. Recommended!

After a series of negative experiences with so called ""tradespeople" proffering a variety of costly solutions to a locked shut UPVC door including total replacement of entire door we eventually found the wonderful Deb of The Lock Monkey. Having contacted her on the Sunday she booked us in for the following Tuesday when she promptly appeared. We were fully expecting the usual run around of another appointment having to be booked to order spare parts etc but to our surprise she set to work, diagnosed the problem, unlocked the door and fixed the mechanism within an hour. No the usual disappearing to source a spare part. She even had one for a 36 year old door in her van!
So if you have a problem with a door contact Deb. Apart from being really good at her job she's a delight to have around. You can't beat an experienced professional from a longstanding family business!

Excellent, quick and efficient lock repair! I would highly recommend.

Amazing job Lock Monkey! Came the day I rang for help with a broken lock. So efficient and lovely to talk to too!

The lovely lockmonkey changed our front door lock, and a window handle. She was honest and upfront about pricing and options. Quickly and efficiently changed the handle and gave us some tips to keep our windows going for longer. I would thoroughly recommend!!

Debbie was going to be later than expected, but let me know. She did the job quickly and effectively. Now I can lock my door again.

I have nothing but admiration for the professionalism of Deb at The Lock Monkey. I live in London but have been dealing with an unoccupied property in Devon which is on the market. The selling agents were unable to get access to one of the rooms in the house. Deb took the initiative to collect the keys from the agents, attend the property and fix the lock to the room on the same day i called her. She also fixed the lock to one of the windows in the house. Buying new parts and attending the property twice to deal with the issue. First rate service. I would have no hesitation in recommending The Lock Monkey .

excellent service. Debbie came very quickly after my initial call about the front door not opening; she got it open, explained the problem & secured it again. Then came promptly the next day to replace the mechanism, with a year's guarantee included in the reasonable price. Would highly recommend

Reactive request on a Friday morning to fix broken front door lock. Totally reliable and efficient, same day service. Didn't let me down, fixed my lock and serviced door as well. Excellent service

Amazing service!!! Thank you!!

Job completed within a couple of days of making contact. It makes a huge difference when not on site and you can trust someone to do the job. Very reasonable cost as well. Would recommend 👌

Very experienced, prompt, lovely person.

UPVC window lock needed fixing. Deb assessed what needed to be done, sourced a new part and fitted it. All done as promised, on time and without any fuss. Can’t recommend her highly enough. We have found or ‘go to’ locksmith 👍