REal reviews from real customers

Great fast & efficient service from a very helpful locksmith who got me back in after locking myself out. 10/10

I was fortunate to find The Lock Monkey hanging about online with a truly helpful number of amazing Google reviews. Deb is based along the coastline from us in Exmouth; we’re in Sidmouth. The disadvantage of us living on the seafront meant that our old age pensioner Everest UPVC patio doors had their door lock playing up due to them drooping with age and salt on their hinges (I know the feeling). Deb is warm, friendly, reassuring and truly expert in her field. Thanks to her endeavours, when the next mini heatwave strikes we can safely open our double doors again to let in the sea-cooled air (the world’s cheapest and best air conditioner). So a very special thanks to Deb, especially for accommodating our special medical needs. Deb was more than happy to wear a face mask and shoe covers and is one of those magical people that help make Devon a wonderful mini Country to live in... all on its own in today's sadly troubled world. Highly recommended and will be asked for help again when needed.
Lock problems? My advice? Just give Deb the Lock Monkey a call.
Michael Ashby (aka Poet Grandpa)

I have nothing but admiration for the professionalism of Deb at The Lock Monkey. I live in London but have been dealing with an unoccupied property in Devon which is on the market. The selling agents were unable to get access to one of the rooms in the house. Deb took the initiative to collect the keys from the agents, attend the property and fix the lock to the room on the same day i called her. She also fixed the lock to one of the windows in the house. Buying new parts and attending the property twice to deal with the issue. First rate service. I would have no hesitation in recommending The Lock Monkey .

After a series of negative experiences with so called ""tradespeople" proffering a variety of costly solutions to a locked shut UPVC door including total replacement of entire door we eventually found the wonderful Deb of The Lock Monkey. Having contacted her on the Sunday she booked us in for the following Tuesday when she promptly appeared. We were fully expecting the usual run around of another appointment having to be booked to order spare parts etc but to our surprise she set to work, diagnosed the problem, unlocked the door and fixed the mechanism within an hour. No the usual disappearing to source a spare part. She even had one for a 36 year old door in her van!
So if you have a problem with a door contact Deb. Apart from being really good at her job she's a delight to have around. You can't beat an experienced professional from a longstanding family business!

Responsive, communicative, efficient, nice, informative- all the things you'd want from someone coming to fix your broken lock, including giving advice on how to keep them functioning and even helped me order the correct lubricant!

Excellent service. Friendly, reliable and very knowledgable. Repaired my door and explained everything i needed to know. Highly recommend. Thankyou!

Absolutely excellent service . Trustworthy with a super sense of humour, knowledgeable, quick and reliable. Have used the Lock Monkey for a couple of jobs now and would not hesitate to recommend or use again. Thank you

Amazing service!!! Thank you!!

Great service. Highly recommend

Great efficient service from Lock Monkey who came to fix my broken patio door lock the day after I rang them. Second time using them and never disappointed.

Reactive request on a Friday morning to fix broken front door lock. Totally reliable and efficient, same day service. Didn't let me down, fixed my lock and serviced door as well. Excellent service

Debbie identified the problem and replaced the door lock quickly and professionally. Brilliant thankyou.

Quick job, excellent response time. 🙂

Great service. We needed an emergency locksmith and The Lock Monkey came to our rescue!