Local, family-run, independent locksmiths

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Public Liability Insurance

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5* Rated on Google

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12+ years of experience

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Small, local business

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Female Locksmith

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Competitive Rates

Ottery St Mary Locksmith Services

Fast response with no call out charge

Looking for a reliable locksmith in Ottery St Mary?

The Lock Monkey provides fast emergency callouts, uPVC lock repairs, and lock replacements across this historic market town. With over a decade serving this area, we are available 7 days a week, with no call-out fees and transparent, fixed pricing.

This characterful market town combines centuries of heritage with modern living, creating  really diverse locksmith needs, from period cottages to contemporary developments and rural properties. We understand the specific security needs of Ottery St Mary’s varied property landscape. For over 12 years, we have been providing reliable, professional locksmith services across East Devon, and we’re proud to serve Ottery St Mary’s close-knit community. As a family-run company, we combine the personal touch you’d expect from a local locksmith with the expertise that comes from understanding both historic market town properties and modern rural living requirements.

We’re available 7 days a week, and we always provide a firm quote before any work starts.

No Call Out Charge

Same Day Service Available

Speak Directly to an Experienced Locksmith

12-month Warranty

Fully Insured

Emergency Service Across Ottery St Mary

5-Star Rated with over 300 Google Reviews

Over 12 years Experience in the Area

v

Honest Advice and Transparent Pricing

Local and Independent

5-star rated

Fully insured

12-month warranty

See our recent Google reviews …

Excellent
The Lock Monkey5.0
Based on 390 reviews
Jules M.
5 days ago
Great fast & efficient service from a very helpful locksmith who got me back in after locking myself out. 10/10
Michael A.
2 weeks ago
I was fortunate to find The Lock Monkey hanging about online with a truly helpful number of amazing Google reviews. Deb is based along the coastline from us in Exmouth; we’re in Sidmouth. The disadvantage of us living on the seafront meant that our old age pensioner Everest UPVC patio doors had their door lock playing up due to them drooping with age and salt on their hinges (I know the feeling). Deb is warm, friendly, reassuring and truly expert in her field. Thanks to her endeavours, when the next mini heatwave strikes we can safely open our double doors again to let in the sea-cooled air (the world’s cheapest and best air conditioner). So a very special thanks to Deb, especially for accommodating our special medical needs. Deb was more than happy to wear a face mask and shoe covers and is one of those magical people that help make Devon a wonderful mini Country to live in... all on its own in today's sadly troubled world. Highly recommended and will be asked for help again when needed.
Lock problems? My advice? Just give Deb the Lock Monkey a call.
Michael Ashby (aka Poet Grandpa)
Response from the owner:Thank you for such a great review
I’m glad I could help
John H.
2 weeks ago
I have nothing but admiration for the professionalism of Deb at The Lock Monkey. I live in London but have been dealing with an unoccupied property in Devon which is on the market. The selling agents were unable to get access to one of the rooms in the house. Deb took the initiative to collect the keys from the agents, attend the property and fix the lock to the room on the same day i called her. She also fixed the lock to one of the windows in the house. Buying new parts and attending the property twice to deal with the issue. First rate service. I would have no hesitation in recommending The Lock Monkey .
Response from the owner:Thank you for such a fantastic review
I’m so glad your pleased with my little company
It shows I must be doing something right 💪🔓🐒
Viv M.
3 weeks ago
Response from the owner:Thank you for the 5 star review
Glad I could help 💪
Ray M.
3 weeks ago
After a series of negative experiences with so called ""tradespeople" proffering a variety of costly solutions to a locked shut UPVC door including total replacement of entire door we eventually found the wonderful Deb of The Lock Monkey. Having contacted her on the Sunday she booked us in for the following Tuesday when she promptly appeared. We were fully expecting the usual run around of another appointment having to be booked to order spare parts etc but to our surprise she set to work, diagnosed the problem, unlocked the door and fixed the mechanism within an hour. No the usual disappearing to source a spare part. She even had one for a 36 year old door in her van!
So if you have a problem with a door contact Deb. Apart from being really good at her job she's a delight to have around. You can't beat an experienced professional from a longstanding family business!
Response from the owner:Ray
Thank you so much for you lovely review it’s really made my week
Thingummy G.
3 weeks ago
Responsive, communicative, efficient, nice, informative- all the things you'd want from someone coming to fix your broken lock, including giving advice on how to keep them functioning and even helped me order the correct lubricant!
Response from the owner:Thank you for such a great review
I’m glad I could help and that you are happy with the service you received
🔓🐒
Joe F.
4 weeks ago
Excellent service. Friendly, reliable and very knowledgable. Repaired my door and explained everything i needed to know. Highly recommend. Thankyou!
Response from the owner:Joe
Thanks for the great review
I so glad I could get that upvc door sorted for you
Carla N.
1 month ago
Absolutely excellent service . Trustworthy with a super sense of humour, knowledgeable, quick and reliable. Have used the Lock Monkey for a couple of jobs now and would not hesitate to recommend or use again. Thank you
Response from the owner:Thank you for the fantastic review always lovely to help out repeat customers
Julia A.
1 month ago
Amazing service!!! Thank you!!
Response from the owner:Thank you for the great review
Glad I could help 🔓🐒
J_Jxckson G.
1 month ago
Great service. Highly recommend
Response from the owner:Thank you for the great review
Glad I could help
Hayley H.
2 months ago
Great efficient service from Lock Monkey who came to fix my broken patio door lock the day after I rang them. Second time using them and never disappointed.
Response from the owner:Thank you for the lovely review
I’m glad I could help
Amanda B.
2 months ago
Reactive request on a Friday morning to fix broken front door lock. Totally reliable and efficient, same day service. Didn't let me down, fixed my lock and serviced door as well. Excellent service
Response from the owner:Amanda
Thank you for the lovely review
I’m so glad you were happy with our service
Andy N.
2 months ago
Debbie identified the problem and replaced the door lock quickly and professionally. Brilliant thankyou.
Response from the owner:Andy
Thank you for the great review
Glad I could help
Sam O.
2 months ago
Quick job, excellent response time. 🙂
Response from the owner:Thank you for the great review
Glad I could help
Simon W.
2 months ago
Great service. We needed an emergency locksmith and The Lock Monkey came to our rescue!
Response from the owner:Thanks for the great review glad I could help
Simon C.
2 months ago
good service and lock replaced quickly.
Response from the owner:Thanks Simon I’m glad you were happy with our service replacing the failed lock
Rachel H.
2 months ago
Absolutely amazing efficient service would use again
Response from the owner:Thank you for the fantastic review
I’m glad I could help with your composite door issue today
Robert J.
2 months ago
Replaced a lock and adjusted some other doors. Very efficient,friendly and helpful service. Would highly recommend.
Response from the owner:Robert
Thank you so much for the great review
I’m glad you were happy with our service
James A.
3 months ago
Fantastic service: was scheduled for next day lock replacement on the front door, upfront quote and work completed quickly and to a high standard. Lock Monkey also realigned the door free of charge. Service with a smile. Would definitely recommend to friends/ family.
Response from the owner:James
Thanks glad I could help and thank you for the fantastic review
D W.
3 months ago
Great service, came out to our newly purchased property very quickly to change our locks, friendly and efficient, would highly recommend to anyone! Thanks
Response from the owner:Thank you for such a great review it’s always wise with a new home to change the locks for security reasons and I’m glad I could do that for you 🔓🐒
Carol W.
3 months ago
Debbie is very professional and friendly. She does an extremely good job and works in a very clean and tidy way.
Response from the owner:Thank you carol happy to get that upvc door locking again for you
Julie C.
3 months ago
Brilliant service, from 1st phone call to arriving and sorting the issue was a couple of hours.
Thank you
Response from the owner:Julie
Thank you for the great review
I’m glad you are happy with the service you received from
The lock monkey
karen W.
3 months ago
Thank you for coming out to repair our patio door handle at 5PM yesterday. We are a full house with children and could:nt shut let alone lock the door. It was all fixed so quickly ,efficently and with a very friendly approach. I would recommend them to everyone and use them again.
Response from the owner:Karen
Thank you for the great review
I’m glad I could help
mike G.
4 months ago
Debbie was polite, friendly and efficient. Highly recommended
Response from the owner:Mike Thank you for
the great review glad I could help
Deb @ 🔓🐒
Karen M.
4 months ago
Fantastic service from The Lock Monkey!
Debbie replaced 4 broken window handles for me. She was knowledgeable, professional and friendly. Would highly recommend her service.. thank you Debbie !
Response from the owner:Karen
Thank you for the great review glad I could help get those window issues fixed for you
Simon F.
4 months ago
Lock Monkey Exmouth.

I managed to break my sliding patio door lock. I went to Exmouth indows expecting to pay a ton of money for a replacement and was referred to lock monkey of Exmouth.

Great result! Was provided with a fix within three days by Debbie who measured up, ordered parts and saved me a packet of money!

Many thanks for an outstanding service!
Response from the owner:Simon
Thank you for such a great review
It’s always the aim to save the customer money without compromising on their security
Fletcher T.
4 months ago
Excellent prompt service at a very fair price 5 star service
Response from the owner:Thank you for the great review
I’m glad I could help
Sara G.
4 months ago
I can’t recommend this locksmith highly enough! She did an amazing job replacing the lock on my aunt’s garage door. What could have been a stressful situation was handled with total professionalism and care from start to finish.
She arrived right on time, immediately assessed the issue, and clearly explained what had happened with the old lock. I really appreciated how she kept us fully informed throughout the entire process, no confusion, no surprises, just honest and transparent service.
She removed the faulty lock efficiently and replaced it with a brand-new one, making sure everything worked perfectly before she left. You can tell she truly takes pride in her work. Friendly, knowledgeable, and incredibly reliable — excellent service all around.
Response from the owner:Thank you so much for this fantastic review
I’m glad you were happy with the service you received
As a local business I’m all about honesty and reliability
Amanda L.
4 months ago
There work is always carried out professionally and they can help with most kicks. Efficient service and a reasonable price.
Response from the owner:Amanda thanks for your business and the 5 star review
Richard C.
4 months ago
Deb was fantastic. We were able to easily arrange a competitive quote, and a convenient time to get the locks changed on our new house. She showed us how the locks we chose were an upgrade in safety from the existing locks. Her work was thorough, and efficient. Very happy to recommend.
Response from the owner:Thank you for the fantastic 5 star review
I’m so glad you are happy you chose the lock monkey for your high security work

Ottery St Mary's Local Trusted Locksmith

Why we’re the trusted Ottery St Mary Locksmith:

Well known and Trusted Locally

We provide discrete, professional service that respects privacy while maintaining the friendly approach that defines Ottery St Mary. Our work speaks for itself through satisfied customers who recommend us to their neighbours. All of our parts carry a 12-month warranty for your peace of mind.

Honest and Reliable Service

We aim to make fixing your lock problem as simple as possible, from the moment you call us until the job is complete. We are always happy to help over the telephone and can often give you a price on the phone. We do not charge for call outs and we will always give you a firm quote before we start any work. Our straightforward approach and competitive rates have made us long trusted by Ottery St Mary residents and businesses.

Comprehensive Local Experience

From listed Georgian townhouses to modern family homes, rural cottages to commercial premises, agricultural buildings to converted properties, we’ve worked across every type of property this area offers. This breadth of experience means we understand the specific security needs each property type and location presents.

Honest Pricing and Professional Service

We provide clear, fixed pricing with no call out charges. We are often able to give prices on the phone, and we will always give a firm price before any work is carried out. Our fully equipped mobile workshop allows us to complete most jobs during our first visit and we can cut keys on-site. We strive to give you a professional service without losing the personal touch.

Supporting Local Independent Character

Ottery St Mary maintains its independent market town spirit through local businesses and community engagement. As a family-run locksmith serving this area, we share those values and understand the importance of personal service, community support, and maintaining the special character that makes this town unique. We’ve built our reputation on consistently turning up when promised and doing exactly what we say we’ll do. 

Respectful and Considerate Workmanship

Having someone work on your property requires trust. We are proud of our excellent reputation of leaving our customers happy. We complete all work professionally, with minimum disruption, and always leave your property clean and tidy.

Rural Property Expertise

Many of our Ottery St Mary customers live in surrounding villages or on rural properties with unique security challenges. We understand isolated property requirements, agricultural building needs, and the balance between practical access for working properties and appropriate security for rural locations.

Experienced Female Locksmith

Our qualified female locksmith is available for appointments and emergency calls throughout Ottery St Mary. We understand that some customers, particularly elderly or vulnerable residents, feel more comfortable with this option.

Rated 5.0 / 340 reviews from customers across Ottery St Mary and throughout Devon.
Trusted locally for fast, professional locksmith services with no call-out fees.

Comprehenisve Locksmith Services for Ottery St Mary Homes

Emergency Locksmith Service:

We know how stressful being locked out is. We provide rapid response for all parts of Ottery St Mary — town centre, newer estates, and outer villages. We use non-destructive entry methods whenever possible and carry comprehensive stock for immediate repairs.

Our Emergency Services Include:

  • Lockout assistance for homes and businesses 7 days a week.
  • Quick response across Ottery St Mary and the surrounding villages
  • Non-destructive entry methods wherever possible
  • Immediate lock repairs when mechanisms can be saved
  • Emergency security after break-ins

Period Propety and Rural Specialists

Ottery St Mary’s unique combination of historic market town architecture and rural setting requires specialised knowledge. We have spent years developing our skills and can offer expert advice and service. We are used to working with challenging situations and will take the utmost care of your property.

Our Expertise:

  • Gain entry for mortice and other original lock types
  • Mortice lock fitting and replacement
  • Door realignment
  • Window lock repair and replacement
  • Security upgrades

uPVC Door and Window Specialists

uPVC doors and windows are features of many residential and commoercial properties in Ottery St Mary, where on newer homes or as modern installments on older properties. We are specialised in all uPVC door and window lock and provide a full lock uPVC lock and handle repair and fititng service. We have a fully stocked van to complete most jobs on the first visit.

uPVC Expertise:

  • Mechanism repairs and servicing
  • Multipoint lock replacements and upgrades
  • Handle adjustments for smooth operation
  • Door realignment
  • Emergency repairs when doors wont lock securely

Professional Lock Installation and Replacement

Whether you’re moving home, maintaining a period property or upgrading security in a modern home, we provide expert advice and quality installation of all lock types. Our experience with Ottery St Mary’s diverse property types means we are a trusted choice for Ottery homes and businesses.

General Lock Services:

  • Insurance-compliant locks to meet your policy requirements
  • High-security upgrades for enhanced protection
  • uPVC door and window lock repair and replacement
  • uPVC door and window handle replacement
  • Anti-snap cylinders for uPVC doors
  • Traditional locks for period properties
  • Master key systems for landlords and businesses
  • Mortice lock specialists
  • Garage door locks
  • Key safes
  • and more ……

Security Consultations and Upgrades and Key Services

We cut keys on-site using our mobile equipment, and we’re always happy to provide honest security advice. Our goal is to ensure you have the right level of security for your Ottery St Mary property without overselling unnecessary upgrades.

Security and Key Services:

  • On-site key cutting for all standard locks
  • Security assessments tailored to your property
  • Insurance compliance advice and installation
  • Upgrade recommendations based on your needs and budget
  • Maintenance advice to keep your locks working smoothly

Areas We Cover

Town Centre

The historic heart of Ottery St Mary features beautiful period properties around Silver Street, Mill Street, and Broad Street mixed in with more modern properties and of course, many commercial properties. We frequently work in this central part of Ottery.

Residential Areas

Popular residential areas like Colebroom, Canaan Way, and newer developments  feature a mix of traditional and contemporary properties. We carry a huge range of stock so that we have what we need to fix your problem on the first trip, no matter the lock type.

Outskirts and Surroundings

We frequently work inthe semi-rural settings that are found surroudning Ottery. These areas include everything from large family homes to converted properties, to older cottages. We are experienced across East Devona nd have the expertise to fix your problem professionally and quickly.

Further Afield ....

We also serve the villages and rural areas surrounding Ottery St Mary. This includes:

Wiggaton • West Hill • East Hill • Tipton St John • Coombe • Venn Ottery • Alfington • Talaton • Cadhay • Fairmile • Feniton • Whimple

If yor area is not listed above, we likely still cover it – please give us a call and we’ll be able to help you.

Local Expertise Across All Areas:

  • Rural properties requiring enhanced security for isolated locations
  • Period buildings needing sensivitve upgrades
  • Village communities valuing personal service and local knowledge
  • Traditional cottages needing specialist knowledge of older lock mechanisms
  • Family developments seeking practical, cost-effective security solutions

Commercial, Agent and Landlord Services:

Ottery St Mary Locksmith for businesses:

Ottery St Mary needs reliable commercial locksmith services. From independent shops and cafes on Mill Street to professional services, hospitality venues, and agricultural businesses, we understand the security needs of this community.

Our Commercial Services Include:

  • Emergency commercial lockouts with quick response
  • Master key systems
  • High-security installations for valuable stock
  • Insurance-compliant security installations
  • Security assessments for business premises

    Landlords and Property Management:

    We work with local letting agents and landlords throughout Ottery St Msry, providing dependable support for rental properties.

    Our Services Include:

    • Tenant changeover lock services
    • Property security assessments and upgrades
    • Emergency support for rental properties
    • Bulk services for multiple properties
    • Proper invoicing and documentation for records

    Our Professional Standards and Personal Service

    Quality Assurance You Can Trust

    • 12-month guarantee on all locks and parts we supply
    • Transparent pricing with no hidden call out charges
    • Professional installation meeting industry standards
    • Clean, tidy service with minimal disruption to your property
    • Follow-up support if you have any questions or concerns

    Customer-Focused Approach

    We understand that security work is about more than just locks – it’s about your peace of mind. Whether it’s an emergency callout or planned upgrade work, we take the time to explain what we’re doing and why, ensuring you’re completely comfortable with the service before we start any work. We will answer any questions you have and are always happy to help.

    Honest Advice and Fair Pricing

    We believe in providing honest recommendations based on your actual needs, not what makes us the most money. If your lock can be repaired rather than replaced, we’ll tell you. If a basic upgrade will meet your insurance requirements, we won’t try to sell you the most expensive option.

    Transparent Pricing Structure

    • Free quotes for all planned work
    • Fixed prices once agreed – no surprise additions
    • No call out charges 
    • Payment options 
    • Value for money without compromising on quality

    If you’re still not sure …

    Feel free to check out genuine Google Business reviews from happy customers. We’re 5 star rated on Google, Facebook, Yell, and Our Local Expert. See our testimonials page for more details.

    We offer as standard a 12-month no quibble warranty on parts we fit and we are fully insured.

    We are proud of our customer service and take pride in both our work and your satisfaction.

    locksmith ottery st mary

    FAQs

    Can you get my door open without damage?

    Yes, we use non-destructive methods and can usually get you back in with no damage to your lock.

    Are you familiar with the lock types commonly used in Ottery St Mary's period properties?

    Absolutely. We regularly work with the period properties common throughout Ottery St Mary, including the town centre – Mill Street, Yonder Street and other older areas, fitting traditional mortice systems and period door furniture.

    Do you provide quotes for Ottery St Mary properties over the phone?

    Yes we can often provide quotes over the phone although we will sometimes ask you to send us a photo first so that we can give an accurate price. If we need to pop over to quote,  there’s no call out charge and quotes are free of charge. We will always give you a firm price before starting any work.

    I live a village, not in central Ottery - can you help me?

    Yes — we provide locksmith services across Ottery St Mary and the entire surrounding area. We cover all of the local village locations of Wiggaton, West Hill, East Hill, Tipton St John, Coombe and Venn Ottery, and out to Alfington, Talaton, Cadhay, Fairmile, Feniton and Whimple. If you’re not sure, please give us a call – we’re sure to be able to help you!

    Are you available for same-day service in Ottery St Mary?

    Yes. We often provide same-day service for planned work throughout Ottery St Mary and surrounding villages, subject to scheduling. Emergency work is available seven days a week, and because we are local, we can provide quick, reliable response times for urgent situations.

    What guarantee do you provide on work in Ottery St Mary?

    We provide a 12 month warranty on all new locks and parts that we fit.

    Can you upgrade my locks to meet insurance requirements?

    Yes — we supply and fit insurance-compliant locks and can advise on the best options for your property. We will never try to over-sell you something that you don’t need.

    We also work in several other local areas:

     

    In addition to Ottery St Mary, we also offer a full locksmith service in Sidmouth, Exmouth, Budleigh Salterton, across East Devon and Exeter, and many other areas. Please see our ‘Where we Work‘ page for more information.

    get in touch

    Contact us for a free quote.

    info@thelockmonkey.co.uk

    tel: 07950 148 390

    Registered address:

    178 Hulham Road, Exmouth, Devon.

    Independent Locksmiths owned by D. Valentine

    The Lock Monkey local locksmith

    © The Lock Monkey 2026. All Rights Reserved.