Local, family-run, independent locksmiths
Public Liability Insurance
5* Rated on Google
12+ years of experience
Small, local business
Female Locksmith
Competitive Rates
Cranbrook Locksmith Services
No call out charges – uPVC specialists
Looking for a trustworthy locksmith in Cranbrook?
We provide fast emergency callouts, uPVC lock repairs, and lock replacements across this friendly town. With over a decade serving East Devon, we are available 7 days a week, with no call out fees and competitive, clear, fixed pricing.
Cranbrook is growing fast and still maintains a friendly community atmosphere. With predominantly contemporary properties featuring modern security systems we understand the specific lock types and security systems used in these modern constructions. Whether you’re a resident, or a business serving this rapidly growing population, we have the expertise for your property type.
For over 12 years, The Lock Monkey has been providing reliable, professional locksmith services across East Devon, and we’re proud to serve Cranbrook’s growing community. As an independent, family-run company, we combine the personal touch you’d expect from a local locksmith with the expertise that comes from understanding both traditional properties and cutting-edge new developments.
Emergency Service Throughout Cranbrook
No Call Out Charge
12-month Warranty
Fully Insured
Speak Directly to an Experienced Locksmith
Same Day Service Available
5-Star Rated with over 300 Google Reviews
Honest Advice and Transparent Pricing
Emergency locksmith
uPVC Specialist
No call out charge
12-month warranty

See our recent Google reviews …

Why Cranbrook residents and businesses trust us:
Established Local Presence with Regional Expertise
We’ve been working with Cranbrook families since the early phases of development. When you call us, you’ll speak directly to an experienced locksmith, not a call centre. We are local and have a comprehensive knowledge of this area and our customers recommend us to new neighbours moving into the latest developments.
uPVC and Modern System Specialists
Cranbrook’s properties almost exclusively feature contemporary uPVC doors and windows, and we’ve become true experts in these systems. We understand every type of mechanism used by the major developers here, carry comprehensive stock for immediate repairs, and can fix most uPVC problems on the first visit without the frustration of return trips.
Community-Focused Reliability
Cranbrook residents value the personal relationships and word-of-mouth recommendations that make a real community. We’ve earned our reputation by consistently showing up when promised, doing exactly what we say we’ll do, and treating every home with the care we’d want for our own families. We’re proud of our 5-star reputation.
Honest, Upfront Service
We always give a firm price with no hidden surprises. Whether it’s an emergency callout to your Cranbrook home or planned work, we will always give you a firm quote before any work is started. Our straightforward approach and competitive rates have made us a trusted choice for Cranbrook homes and businesses throughout the years.
Customer-Focused Approach
Our customers are important to us – we won’t leave until you are completely satisfied. We know that having someone work on your property is about trust and our reputation across Cranbrook is very important to us. Our comprehensive guarantees, clear communication, reliability make us popular in this area. We complete all work professionally, with minimum disruption, and always leave your property clean and tidy.
Professional Equipment and Standards
Our fully equipped mobile workshop allows us to complete most jobs on the first visit to your property. We can cut additional keys on-site and offer a comprehensive 12-month warranty on all parts we supply.
Family-Focused Service Understanding
We understand that many Cranbrook residents are families who need locksmith services that work around school runs, family schedules, and busy lifestyles. We aim to be helpful and accommodating, whether it’s emergency response that gets you back inside quickly or planned work that fits around your family’s routine.
Experienced Female Locksmith
Our qualified female locksmith is available for appointments and emergency calls throughout Cranbrook. We understand that some customers, particularly elderly or vulnerable residents, feel more comfortable with this option.
Comprehensive Locksmith Services for Cranbrook Residents
Emergency Locksmith Service:
Lockouts can happen even with modern security systems, and we understand how stressful this is. We provide rapid response across Cranbrook, and will get you back inside your home quickly.
Our Emergency Services Include:
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Lockout assistance for homes and businesses 7 days a week.
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Rapid response across all of Cranbrook
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Non-destructive entry methods for modern systems
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Immediate lock repairs
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Emergency security after break-ins or damage
uPVC Door and Window Specialists
Cranbrook’s properties feature contemporary security systems and smart technology. We’ve developed expertise specifically in all of the systems commonly used in new developments. Where your issue is with a lock or handle, door or window, we carry the parts to fix most uPVC problems on the first visit.
uPVC Expertise:
- Contemporary uPVC multi-point systems from major manufacturers
- Mechanism repairs and replacements
- Handle adjustments for smooth operation
- Door realignment when keys become difficult to turn
- Multipoint lock servicing and upgrades
- Modern security systems
- Emergency repairs when doors won’t lock properly
Professional Lock Installation and Replacement
In addition to the modern security systems, we are qualified and experienced in all domestic and commercial locksmith services. We provide honest advice and quality lock installation across East Devon.
General Lock Services:
- Insurance-compliant locks to meet your policy requirements
- High-security upgrades for enhanced protection
- uPVC door and window lock repair and replacement
- uPVC door and window handle replacement
- Anti-snap cylinders for uPVC doors
- Traditional locks for period properties
- Master key systems for landlords and businesses
- Mortice lock specialists
- Garage doors
- Key safes
- and more ……
Key Cutting Services and Security Upgrades
We cut keys on-site using our mobile equipment, and we’re always happy to provide honest security advice. We will never sell you unecessary upgrades.
Key and Security Services:
- On-site key cutting for all standard locks
- Security assessments tailored to your property
- Insurance compliance advice and installation
- Upgrade recommendations based on your needs and budget
- Maintenance advice to keep your locks working smoothly
Areas We Cover
Across Cranbrook
We cover the whole of Cranbrook, from the earliest homes and businesses, through to the school, country park area, across to the railway station and into the newest phases. We’ll always offer you a professional and friendly service that you can trust. We’re 5-star rated and pride ourselves on offering a reliable and competitve locksmith service.
Commercial, Agent and Landlord Services:
Services for Cranbrook Businesses:
Cranbrook’s developing town centre and growing business community require reliable commercial locksmith services. We are able to offer a full locksmith service and provide help and advice.
Our Commercial Services Include:
- Emergency commercial lockouts with quick response
- Master key systems for business premises
- Insurance-compliant security installations
- Security assessments for business premises
- High Security Installations
Landlords and Property Management:
We work with landlords throughout the development, providing specialised services for new build rental properties. We are trusted to offer a quick response and to always show up and do the job as promised.
Our Services Include:
- Tenant changeover lock services
- Property security assessments and upgrades
- Emergency support for rental properties
- Bulk services for multiple properties
- Proper invoicing and documentation for records
Our Professional Standards and Personal Service
Quality Assurance You Can Trust
- 12-month guarantee on all locks and parts we supply
- Transparent pricing with no hidden call out charges
- Professional installation meeting industry standards
- Clean, tidy service with minimal disruption to your property
- Follow-up support if you have any questions or concerns
Customer-Focused Approach
We understand that security work is about more than just locks – it’s about your peace of mind. Whether it’s an emergency callout or planned upgrade work, we take the time to explain what we’re doing and why, ensuring you’re completely comfortable with the service before we start any work. We will answer any questions you have and are always happy to help.
Honest Advice and Fair Pricing
We believe in providing honest recommendations based on your actual needs, not what makes us the most money. If your lock can be repaired rather than replaced, we’ll tell you. If a basic upgrade will meet your insurance requirements, we won’t try to sell you the most expensive option.
Transparent Pricing Structure
- Free quotes for all planned work
- Fixed prices once agreed – no surprise additions
- No call out charges
- Payment options
- Value for money without compromising on quality
Still not sure?
Take a look at our genuine Google Business reviews from our local customers. We offer as standard a 12-month no-quibble warranty on parts we fit and we are fully insured.
We our proud of our customer service and take pride in both our work and your satisfaction.
We have no call out charge.

FAQs
I'm locked out - what should I do?
Don’t panic! First, check if any windows or back doors are unlocked, but never attempt anything unsafe. Have you left spare keys with anyone? If you’re truly locked out, call us and we will be with you in no time. You can wait with a neighbour so you’re not out in the cold and we will ring before we arrive.
Can you get my door open without damage?
We use non-destructive methods wherever possible. Cranbrook’s modern properties generally feature contemporary lock systems that respond well to professional entry techniques, allowing us to gain access without drilling or damaging mechanisms.
My uPVC door won't lock properly - the handle won't lift or the key won't turn
This is a common problem with uPVC doors, often caused by door alignment issues or mechanism wear. Try gently pushing the door closed while lifting the handle. If this doesn’t work, don’t force it as you could cause more damage. We carry most uPVC parts and can usually fix this on the first visit.
Are you familiar with the lock types commonly used in Cranbrook's new properties?
Absolutely. We understand the modern security systems typically installed by major developers. This includes contemporary uPVC systems, smart lock technology, and the latest security standards required in new builds.
I've moved into a new property in Cranbrook - should I change all the locks?
Yes, we recommend that you change the locks whenever you move into a new property anywhere. You never know how many copies of keys are in circulation from previous owners, tenants, contractors, or family members.
Are you available for same-day service in Cranbrook?
Yes. We often provide same-day service for planned work throughout Cranbrook, subject to scheduling. Emergency work is available 7 days a week.
Can you provide a quote over the phone?
We can provide estimates over the phone, but we will sometimes ask you to send us a photo in order to give you a more accurate price. For uPVC doors, we will often give a guide price range because this type of sytem varies widely in both type and in things that could be wrong with it. We will always give a firm quote before starting any work.
What guarantee do you provide on work in Cranbrook?
We give a full 12-month guarantee on all new parts fitted.

get in touch
Contact us for a free quote.
email: info@thelockmonkey.co.uk
tel: 07950 148 390
Exmouth, Devon.

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