Local, family-run, independent locksmiths

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Public Liability Insurance

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5* Rated on Google

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12+ years of experience

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Small, local business

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Female Locksmith

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Competitive Rates

Cranbrook Locksmith Services

No call out charges – uPVC specialists

Looking for a trustworthy locksmith in Cranbrook?

We provide fast emergency callouts, uPVC lock repairs, and lock replacements across this friendly town. With over a decade serving East Devon, we are available 7 days a week, with no call out fees and competitive, clear, fixed pricing.

Cranbrook is growing fast and still maintains a friendly community atmosphere. With predominantly contemporary properties featuring modern security systems we understand the specific lock types and security systems used in these modern constructions. Whether you’re a resident, or a business serving this rapidly growing population, we have the expertise for your property type.

For over 12 years, The Lock Monkey has been providing reliable, professional locksmith services across East Devon, and we’re proud to serve Cranbrook’s growing community. As an independent, family-run company, we combine the personal touch you’d expect from a local locksmith with the expertise that comes from understanding both traditional properties and cutting-edge new developments.

Emergency Service Throughout Cranbrook

No Call Out Charge

12-month Warranty

Fully Insured

Speak Directly to an Experienced Locksmith

Same Day Service Available

5-Star Rated with over 300 Google Reviews

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Honest Advice and Transparent Pricing

Emergency locksmith

uPVC Specialist

No call out charge

12-month warranty

See our recent Google reviews …

Excellent
The Lock Monkey
Based on 337 reviews
Penelope P.
A simply excellent service. So efficient and I'm also so pleased with the result.
Jason A.
Great friendly service and advice from professional.
Response from the owner:Jason Thank you for the great review I’m so glad you were happy with The lock monkeys service
Listen P.
Deb is punctual, friendly, and knows her trade inside out with great workmanship whether it's a simple lock change or fixing units with hard to find mechanisms....Used her many times as have my family and friends. An all round great lass ! 👍
Response from the owner:Thank you so much for this lovely review as a customer of many years It really means a lot
Sue N.
Debbie arrived when she said she would. She quickly worked out what was wrong with our double glazed front door lock and had the appropriate part in her van. She then replaced the lock and charged a reasonable price. I would definitely recommend Debbie.'
Response from the owner:Thank you so much for the great review My aim is to repair first vist if at all possible
Brad C.
Great locksmith service, same day, kept us updated all the way, very professional and clearly very good at her job. Debbie managed to sort the problem straight away. Thank you. Would highly recommend.
Response from the owner:Brad Thank you for the great review I’m glad I could help
Martin H.
Fantastic service, prompt, professional and fixed the problem in no time. Gave me a price I was happy with. Will definitely be a returning customer in future. Recommended
Response from the owner:Martin Thank you for the great review I’m glad you were happy with both the service your received and our pricing
Peter G.
Absolutely first class service, very prompt, friendly and helpful. I couldn't recommended Deb more highly.
Response from the owner:Peter Thank you for the lovely 5 star review I’m glad I could help
Hannah W.
After a previous attempt to get the front door on our new house fixed with someone else didn’t work out, I could not be happier with the service from the lock monkey.

Easy to arrange an appointment, prompt and had my issue fixed in a jiffy. Deb is also extremely knowledgeable and gave me lots of handy tips for maintenance going forward.

I cannot recommend her highly enough.
Response from the owner:Hannah Thank you for the lovely review I’m so glad I was able to help you and that you were pleased with the service
Sarah M.
Efficient service from a friendly lady. Really prompt and charged a reasonable fee. Much appreciated and would definitely recommend.
Response from the owner:Sarah Thank you for the great 5 star about our service and pricing
Robert K.
friendly and professional, highly recommended
Response from the owner:Robert Thank you so much for the 5 star review I’m glad you were happy with the service you received
Debra B.
Extremely prompt service. Arrived within an hour of me contacting them and problem solved within 15 minutes. 👍
Response from the owner:Debra Thank you so much for the great review I really appreciate it
Natalie P.
Fantastic service. Very prompt Debbie came on the same day of phoning. Couldn’t be more pleased with the outcome. Would definitely use again
Response from the owner:Natalie Thank you for the great 5 star review I’m so glad you are happy with the service you received today
Stewart H.
Exceptional service from start to finish! Incredibly responsive. Time arranged and arriving promptly and resolved my lock issue with speed and expertise. Explained everything clearly and offering helpful advice. Very friendly and professional service—I wouldn’t hesitate to recommend them to anyone in need of a reliable locksmith. Five stars simply don’t feel like enough!
Response from the owner:Stewart Thank you so much for the fantastic review I really appreciate it
John M.
An absolutely 5 star company!

I had a very stressful situation today and needed to gain access to my property pretty urgently.

My friend phoned The Lock Monkey and Debbie promised to be there within 45 minutes. She arrived well within that time, and sorted my lock within a few minutes.

I cannot thank Debbie enough for her professional and friendly attitude. If you are looking for a locksmith, you can not go wrong with The Lock Monkey, an excellent independent company who I would recommend to anyone.
Response from the owner:Thank you for the lovely review I am so glad you were happy with our service
Lesley C.
Drove from exmouth to Dawlish to effect an emergency entry, job done with a smile, so very grateful to a job well done, so would highly recommend this independent business
Response from the owner:Thank you for the lovely review I’m glad you were happy with our emergency response
Beverley F.
I am so pleased with the good service and excellent work that I received. Very quick response and I totally recommend The Lock 🐒 Monkey.
Response from the owner:Thank you so much for the great review Glad I could help
Jacqueline D.
Perfect service! Debbie arrived at the appointed time and was polite and helpful. The lock was fitted efficiently.
Response from the owner:Thank you so much for the great review Glad I could help
Georgina K.
Very efficient and confident operator. Good explanation of the work needed. All very good.
Response from the owner:Thank you so much for the great review Glad I could help
Rob
Great and prompt service
Response from the owner:Rob thanks for the great review glad I could help
Gail F.
Superb service. We had a lock fixed as an emergency on a static caravan. Debbie came out immediately. I would highly recommend The Lock Monkey
Response from the owner:Gail Hank you for the great review I’m glad I could help
Peter
Excellent service and quality of work.
Response from the owner:Thank you for the great review I’m glad your happy with my work
Kim R.
Great efficient prompt professional service.
Appointment was made immediately and the lock changed and fixed in minutes . Will definitely use again and highly recommend
Response from the owner:Thank you for the great review glad I could help
Wendy H.
Thank you again Debbie for coming to my assistance today and sorting out the front door lock and it was a Bank Holiday and you came straight away. My hero !
Response from the owner:Wendy Thank you so much for the lovely review. Happy to help even on a Sunday.
Steve W.
Debbie, is the wonder woman to doors & locks. I've recently moved into the area and wanted the locks changed, also the front door was stiff to open & close. Not only do I have new locks but an easy to operate front door. I highly recommend !!!!
Response from the owner:Steve thank for the fantastic review. I’m glad your happy with the new locks and the way your door now works properly
Bel B.
Such a good, efficient and friendly service for changing both my troublesome lock and old door handle- would highly recommend!
Response from the owner:Thank you for the great review and your business Glad I could help
Karen G.
Debbie is fantastic. She came on time. Found the problem and sorted it immediately and was so patient and knowledgeable with two dinosaurs! We would thoroughly recommend her.
Response from the owner:Thank you for the lovely review I’m glad I could help 😄
Lesley B.
Quick, efficient and professional service. Gave good advice and we are very happy with our new lock.
Response from the owner:Lesley thank you for the great review . I’m glad I could help
Virginia C.
Very fast service. Front door lock was broken, and it was totally fixed within 2 days. Very efficient. I will use them again if the need arrives!
Response from the owner:Thank you for the great review I’m glad I could help
Guy M.
I called The Lock Monkey when I was locked out of my house coming off night shift. She couldn't help me because she was on another job, but recommend another locksmiths, who got me into my house. What an angel.
Response from the owner:Thank you for the great review I’m glad I could help
Ann M.
Very promp, friendly service. Deb went above & beyond. Would highly recommend!!
Response from the owner:Ann thank you for the great review Glad I could help

Cranbrook's Trusted uPVC Specialist

Why Cranbrook residents and businesses trust us:

Established Local Presence with Regional Expertise

We’ve been working with Cranbrook families since the early phases of development. When you call us, you’ll speak directly to an experienced locksmith, not a call centre. We are local and have a comprehensive knowledge of this area and our customers recommend us to new neighbours moving into the latest developments.

uPVC and Modern System Specialists

Cranbrook’s properties almost exclusively feature contemporary uPVC doors and windows, and we’ve become true experts in these systems. We understand every type of mechanism used by the major developers here, carry comprehensive stock for immediate repairs, and can fix most uPVC problems on the first visit without the frustration of return trips.

Community-Focused Reliability

Cranbrook residents value the personal relationships and word-of-mouth recommendations that make a real community. We’ve earned our reputation by consistently showing up when promised, doing exactly what we say we’ll do, and treating every home with the care we’d want for our own families. We’re proud of our 5-star reputation.

Honest, Upfront Service

We always give a firm price with no hidden surprises. Whether it’s an emergency callout to your Cranbrook home or planned work, we will always give you a firm quote before any work is started. Our straightforward approach and competitive rates have made us a trusted choice for Cranbrook homes and businesses throughout the years.

Customer-Focused Approach

Our customers are important to us – we won’t leave until you are completely satisfied. We know that having someone work on your property is about trust and our reputation across Cranbrook is very important to us. Our comprehensive guarantees, clear communication, reliability make us popular in this area. We complete all work professionally, with minimum disruption, and always leave your property clean and tidy.

Professional Equipment and Standards

Our fully equipped mobile workshop allows us to complete most jobs on the first visit to your property. We can cut additional keys on-site and offer a comprehensive 12-month warranty on all parts we supply.

Family-Focused Service Understanding

We understand that many Cranbrook residents are families who need locksmith services that work around school runs, family schedules, and busy lifestyles. We aim to be helpful and accommodating, whether it’s emergency response that gets you back inside quickly or planned work that fits around your family’s routine.

Experienced Female Locksmith

Our qualified female locksmith is available for appointments and emergency calls throughout Cranbrook. We understand that some customers, particularly elderly or vulnerable residents, feel more comfortable with this option.

Comprehensive Locksmith Services for Cranbrook Residents

Emergency Locksmith Service:

Lockouts can happen even with modern security systems, and we understand how stressful this is. We provide rapid response across Cranbrook, and will get you back inside your home quickly.

Our Emergency Services Include:

  • Lockout assistance for homes and businesses 7 days a week.

  • Rapid response across all of Cranbrook

  • Non-destructive entry methods for modern systems 

  • Immediate lock repairs

  • Emergency security after break-ins or damage

uPVC Door and Window Specialists

Cranbrook’s properties feature contemporary security systems and smart technology. We’ve developed expertise specifically in all of the systems commonly used in new developments. Where your issue is with a lock or handle, door or window, we carry the parts to fix most uPVC problems on the first visit.

uPVC Expertise:

  • Contemporary uPVC multi-point systems from major manufacturers
  • Mechanism repairs and replacements
  • Handle adjustments for smooth operation
  • Door realignment when keys become difficult to turn
  • Multipoint lock servicing and upgrades
  • Modern security systems
  • Emergency repairs when doors won’t lock properly

Professional Lock Installation and Replacement

In addition to the modern security systems, we are qualified and experienced in all domestic and commercial locksmith services. We provide honest advice and quality lock installation across East Devon.

General Lock Services:

  • Insurance-compliant locks to meet your policy requirements
  • High-security upgrades for enhanced protection
  • uPVC door and window lock repair and replacement
  • uPVC door and window handle replacement
  • Anti-snap cylinders for uPVC doors
  • Traditional locks for period properties
  • Master key systems for landlords and businesses
  • Mortice lock specialists
  • Garage doors
  • Key safes
  • and more ……

Key Cutting Services and Security Upgrades

We cut keys on-site using our mobile equipment, and we’re always happy to provide honest security advice. We will never sell you unecessary upgrades.

Key and Security Services:

  • On-site key cutting for all standard locks
  • Security assessments tailored to your property
  • Insurance compliance advice and installation
  • Upgrade recommendations based on your needs and budget
  • Maintenance advice to keep your locks working smoothly

Areas We Cover

Across Cranbrook

We cover the whole of Cranbrook, from the earliest homes and businesses, through to the school, country park area, across to the railway station and into the newest phases. We’ll always offer you a professional and friendly service that you can trust. We’re 5-star rated and pride ourselves on offering a reliable and competitve locksmith service.

Commercial, Agent and Landlord Services:

Services for Cranbrook Businesses:

Cranbrook’s developing town centre and growing business community require reliable commercial locksmith services. We are able to offer a full locksmith service and provide help and advice.

Our Commercial Services Include:

  • Emergency commercial lockouts with quick response
  • Master key systems for business premises
  • Insurance-compliant security installations
  • Security assessments for business premises
  • High Security Installations

Landlords and Property Management:

We work with landlords throughout the development, providing specialised services for new build rental properties. We are trusted to offer a quick response and to always show up and do the job as promised.

Our Services Include:

  • Tenant changeover lock services
  • Property security assessments and upgrades
  • Emergency support for rental properties
  • Bulk services for multiple properties
  • Proper invoicing and documentation for records

Our Professional Standards and Personal Service

Quality Assurance You Can Trust

  • 12-month guarantee on all locks and parts we supply
  • Transparent pricing with no hidden call out charges
  • Professional installation meeting industry standards
  • Clean, tidy service with minimal disruption to your property
  • Follow-up support if you have any questions or concerns

Customer-Focused Approach

We understand that security work is about more than just locks – it’s about your peace of mind. Whether it’s an emergency callout or planned upgrade work, we take the time to explain what we’re doing and why, ensuring you’re completely comfortable with the service before we start any work. We will answer any questions you have and are always happy to help.

Honest Advice and Fair Pricing

We believe in providing honest recommendations based on your actual needs, not what makes us the most money. If your lock can be repaired rather than replaced, we’ll tell you. If a basic upgrade will meet your insurance requirements, we won’t try to sell you the most expensive option.

Transparent Pricing Structure

  • Free quotes for all planned work
  • Fixed prices once agreed – no surprise additions
  • No call out charges 
  • Payment options 
  • Value for money without compromising on quality

Still not sure?

Take a look at our genuine Google Business reviews from our local customers. We offer as standard a 12-month no-quibble warranty on parts we fit and we are fully insured.

We our proud of our customer service and take pride in both our work and your satisfaction.

We have no call out charge.

cranbrook locksmith services covering all areas of cranbrook around cranbrook country park

FAQs

I'm locked out - what should I do?

Don’t panic! First, check if any windows or back doors are unlocked, but never attempt anything unsafe. Have you left spare keys with anyone? If you’re truly locked out, call us and we will be with you in no time. You can wait with a neighbour so you’re not out in the cold and we will ring before we arrive.

Can you get my door open without damage?

We use non-destructive methods wherever possible. Cranbrook’s modern properties generally feature contemporary lock systems that respond well to professional entry techniques, allowing us to gain access without drilling or damaging mechanisms.

My uPVC door won't lock properly - the handle won't lift or the key won't turn

This is a common problem with uPVC doors, often caused by door alignment issues or mechanism wear. Try gently pushing the door closed while lifting the handle. If this doesn’t work, don’t force it as you could cause more damage. We carry most uPVC parts and can usually fix this on the first visit.

Are you familiar with the lock types commonly used in Cranbrook's new properties?

Absolutely. We understand the modern security systems typically installed by major developers. This includes contemporary uPVC systems, smart lock technology, and the latest security standards required in new builds.

I've moved into a new property in Cranbrook - should I change all the locks?

Yes, we recommend that you change the locks whenever you move into a new property anywhere. You never know how many copies of keys are in circulation from previous owners, tenants, contractors, or family members. 

Are you available for same-day service in Cranbrook?

Yes. We often provide same-day service for planned work throughout Cranbrook, subject to scheduling. Emergency work is available 7 days a week.

Can you provide a quote over the phone?

We can provide estimates over the phone, but we will sometimes ask you to send us a photo in order to give you a more accurate price. For uPVC doors, we will often give a guide price range because this type of sytem varies widely in both type and in things that could be wrong with it.  We will always give a firm quote before starting any work.

What guarantee do you provide on work in Cranbrook?

We give a full 12-month guarantee on all new parts fitted.

get in touch

Contact us for a free quote.

email: info@thelockmonkey.co.uk

tel: 07950 148 390

Exmouth, Devon.

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