Local, family-run, independent locksmiths

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Public Liability Insurance

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5* Rated on Google

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10+ years of experience

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Small, local business

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Female Locksmith

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Competitive Rates

Privacy Policy

What is your privacy policy?

This policy covers the processing of all personal information by The Lock Monkey.

We are committed to ensuring that your privacy is protected. This policy sets out the basis on which we will process any personal information we collect from you, or that you provide to us. Please read the following carefully.

Information we collect

We may collect the following information from you when you submit an enquiry:

  • Name
  • Email address
  • IP address
  • Telephone number
  • Postcode area
  • Time zone
  • Preferred language

When using our site, the following information may be collected, but will be anonymised and will not contain any information from which you can be identified:

• Technical information, including the Internet protocol (IP) address of your computer, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and

• Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages and page interaction information (such as scrolling, clicks, and mouse-overs).

What do we do with the information?

You may give us information by submitting an enquiry on our site or by corresponding with us by phone, email or otherwise. We use this information to help identify your needs and to provide a high standard of service to you. We may also use this information to improve our products and services. We are committed to keeping you information secure and have suitable physical, electronic and managerial procedures to safeguard the information that we collect online.

Consent

How do you get my consent?

When you provide us with personal information you imply that you consent to our collecting it and using it for that specific reason only.

How do I withdraw my consent?

If you wish to remove your information from our database after submitting an enquiry, please contact us at info@thelockmonkey.co.uk.

General Website use

Cookies

Cookies are small encrypted text files that are stored on your computer or other device by this Website. This website uses cookies to collect information about you.

We use cookies to personalise the contents of our website as well as to ensure a consistent experience. We also use cookies to track how visitors interact with our website to monitor how we are performing.

No personally identifiable information is stored in these cookies.

You may change your website browser settings to change your cookie settings at any time but please be aware that if you disable cookies parts of this site will not function correctly and some features may be unavailable. To learn how to disable cookies or opt out of their usage please visit www.aboutcookies.org.

Google Analytics

We use traffic log cookies from google analytics to identify which pages are being used. These cookies do not contain identifiable information and are used to help us to improve our website.

Google adwords

We may use Google Adwords for marketing purposes; this means that we remember your visit to our website and provide you with advertising of our products on the Google Display Network.

Links to other websites

Our Website contains links to social media sites. Once you have used these links to leave our site, we have no control over any other website. We therefore cannot be responsible for any information that you provide whilst visiting such websites; other website are not governed by this privacy policy. We suggest that you review the privacy policies of these websites before engaging with them.

Emails

We will never pass on your email address or personal information to a third party for any purpose, unless we are requires by law to do so.

Your rights

The Data Protection Act (the “Act”) has various provisions which ensure that any person who has access to your personal information must comply with strict rules.

The Act provides the following principles, which we follow at all times:

• We will process your data fairly and lawfully.

• We will obtain your data only for specified and lawful purposes, and shall not use it for any other purpose.

• We will ensure that personal data held shall be adequate, relevant and not excessive in relation to the purpose for which it is held.

• We will ensure that personal data shall be accurate and, where necessary, kept up to date.

• We will ensure that personal data shall not be kept for longer than is necessary for that purpose.

• We will ensure that personal data shall be processed in accordance with your rights under the Act.

• We will take appropriate technical and organisational measures to protect any personal data from any destruction, damage or loss.

• We will not transfer your personal data outside the European Economic Area unless that country or territory ensures an adequate level of protection.

The Data Protection Act gives you the right to access and check information held about you. Should you wish we can provide you with all the information that we hold about you on payment of £10 for each request, which is to meet our costs in providing this information to you.

Jurisdiction

We control and operate our site from the UK (regardless of where hosting servers are located). All matters relating to the site are governed by the laws of England and Wales, without reference to conflict or choice of law principles. You agree that jurisdiction and venue for any legal proceeding relating to the site shall be the courts of England and Wales.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently.

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you or would like more information about our Privacy Policy, please email us at:

info@thelockmonkey.co.uk

get in touch

Contact us for a free quote.

email: info@thelockmonkey.co.uk

tel: 07950 148 390

Masey Road, Exmouth, Devon, EX8 4AR

Privacy Policy

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© The Lock Monkey 2024. All Rights Reserved.

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5.0
Based on 259 reviews
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