Local, family-run, independent locksmiths

Local, family-run, independent locksmiths

HAPPY CUSTOMERS

Please feel free to browse just a few of our local client testimonials below.

07950 148 390
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Public Liability Insurance

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5* Rated on Google

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10+ years of experience

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Small, local business

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Female Locksmith

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Competitive Rates

GD

Lock monkey came out at short notice & fixed a new lock & identified other issues which they resolved at the same time. Have used them a couple of times and am very pleased

SP

Brilliant service by Deb yesterday- she’s very reliable, punctual & courteous & did a great job of fixing my parents door handle on an old door that was very tricky. Her experience & expertise avoided having to buy a new door. I thoroughly recommend her. Thank you Deb for your hard work & doing a first class job, it’s much appreciated.

AE

Excellent from start to finish. Would recommend over and over again. Booking and communication was swift and friendly. Efficient, trustworthy and warm during the job. A pleasure to have in the house. Payment a breeze. Brilliant!

DG

So nice to find a real professional after quite a few disappointing encounters with other companies.Quick response and efficient ,courteous service.Sorted the problem,replaced damaged lock and did a quick adjustment to my patio doors for no extra charge!Restored my faith in tradespeople.
Would recommend!

SS

Locked out of my kitchen early this morning, with my little kitten inside! πŸ˜³β€¦recommended by my sister I called The Lock Monkey. Debbie was with me within half an hour and promptly fixed. Quick, efficient & no nonsense service. This is a number I will most definitely be keeping in my phone. Thank you Debbie πŸ‘πŸ‘

VH

Debbie answered my call quickly.
Came the next day and was respectful and professional at all times. Completed two jobs before leaving and will be back soon to take on another for me once researched.
Highly recommend !

AW

Faultless service, quick response to a desperate situation and at a fair price. Hopefully, I don’t lock myself out again but if I do I know who to call!!! 10/10

JB

I rang Debbie late morning and by the afternoon she had visited and replaced two locks, a fast, friendly and efficient service. Thank you Debbie.

GH

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AM

Had a problem with my patio door. Phoned The Lock Monkey and spoke to Debbie. Within the hour she was at my house. She diagnosed the problem, explained the solution and cost. She fixed it there and then. An impressive service. Highly recommend. Alan

SS

Debbie arrived at the agreed time and completed the job in next to no time. Very efficient, courteous and speedy service. Thank you.

CF

Great service – didn’t expect a visit the same day as I didn’t contact The Lock Monkey until early afternoon. However they arranged to visit at 5.00 pm and also fixed my lock!

SP

Debbie just opened and repaired our 30 year old double glazed door. She was super efficient and professional and saved us from the expense of having a new door. She left the place very clean and tidy and the door is now like new, She came out very quickly and the price was also very reasonable.I would highly recommend her, great job thank you Debbie.

NP

excellent service. Debbie came very quickly after my initial call about the front door not opening; she got it open, explained the problem & secured it again. Then came promptly the next day to replace the mechanism, with a year’s guarantee included in the reasonable price. Would highly recommend
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GM

Fitted 3 locks for me. Simple, clear service and communication and locks are excellent. Thank you.

DE

As pleasant, efficient and tidy as ever.

KK

Absolute cracking service. So lacking with many other companies. Thank you Debbie.

AS

Brilliant Service. -responded very quickly . Highly recommended.

SA

Friendly quick amazing service.
Thank you

MJ

Prompt response, both friendly and professional. Would highly recommend

AM

Fabulous service! Debbie quietly and professionally fixed our handle and lock that a previous locksmith had said was impossible. Now I know why she gets such brilliant reviews!

SC

Deb was a delight to deal with. Communication prior to her visit was excellent, and she was able to sort out the locking issue with our uPVC French doors in jig time, whilst also taking the time to explain the likely cause of the issue. I would have no hesitation in using her services again should the need arise.

DW

Very good service. Lovely lady. Quote was given over the phone and job booked for same day. Arrived promptly. Job completed. No fuss. Very happy customer. Would definitely recommend.

RF

Excellent service. From phone call to problem solved 15 mins. Thank you

RW

Deb came to our rescue when we couldn’t get in our holiday chalet due to a broken lock. Friendly, polite and very capable. Good communication and turned up promptly. She got us back in and sorted really quickly. Hope to have to never use again, but would not hesitate if needed. Highly recommended.

RP

Brilliant service brilliant new lock thank you! Highly recommend

GR

Amazing fast service from Debbie today …. Highly recommended thankyou so much 😊

RL

Debbie replaced a door lock and two window locks. She was very quick to respond, very efficient, very knowledgeable and very helpful. Would definitely use her again.

RT

Debbie was fast, efficient and friendly. Could not be happier.

MW

Debbie replaced two locks for me today. She was excellent. Very knowledgeable, had the right new parts in her van and very professional. Totally recommend her.

ZH

Incredibly happy with the work done by The Lock Monkey. Arrived exactly when booked and all locks sorted in quick time. Debbie herself was very professional – if I need any more locks looking at would definitely use again.

RM

Absolutely top marks to The Lock Monkey for prompt, friendly response when a rusted up lock prevented entry. Debbie was super accurate about time of arrival, carried out the task and also gave really useful advice about further action. Thank you – and The Lock Monkey deserves to prosper!

CJ

Debbie responded really quickly to my enquiry and was able to attend when requested. The work was high quality and good value, our door shuts so much better than it has for years. Would definitely recommend.

DT

Excellent and professional service very friendly and professional would definitely recommend.

Don B.Don B. β˜…β˜…β˜…β˜…β˜… First time of needing locksmith - said would be here 30-40 minutes - arrived well before - very efficient and very pleasant - will be recommending them definitely⭐️⭐️⭐️⭐️⭐️HeatherHeather β˜…β˜…β˜…β˜…β˜… Highly recommend. Used Debbie a few times for various lock issues and always had the best service. Quick, efficient, friendly and very reasonable.Response from the ownerThanks Heather always nice to see you and get those pesky locks sorted Chris K.Chris K. β˜…β˜…β˜…β˜…β˜… Excellent speedy professional service and sensible price, highly recommended.Response from the ownerChris Thank you for the fantastic 5 star review.I’m so glad you are happy with our service Mark R.Mark R. β˜…β˜…β˜…β˜…β˜… Brilliant service. Debbie came round at a time that was convenient and sorted out my locking roof bars after I lost the keys. Friendly and efficient. Would definitely recommend. Thank you Debbie.Response from the ownerMark Thank you for the great review glad I could help Sarah W.Sarah W. β˜…β˜…β˜…β˜…β˜… Oh my goodness Debbie, you're amazing, thank you so much for sorting out my composite door and lock.I throughly recommend her.Response from the ownerSarahThank you for the amazing review glad I could fix the issue even if it was a tricky one 🤣 Stephen D.Stephen D. β˜…β˜…β˜…β˜…β˜… Had a front door lock broken, could not leave the house. Very prompt at getting to us. Very efficient service, no fuss, all kit instantly available from the van. Definitely recommend 👍Response from the ownerStephen Thank you so much for the great review.I carry a huge stock to be able to complete 95% of repairs 1st vist. Elizabeth J.Elizabeth J. β˜…β˜…β˜…β˜…β˜… Great advice and work. Thank you Deb.Response from the ownerElizabeth Thank you for your 5 star review I’m glad I could get it fixed for you Andrew H.Andrew H. β˜…β˜…β˜…β˜…β˜… Great service, polite and Efficient, with great communication.Response from the ownerAndrew Thank you for business and the great review Ian B.Ian B. β˜…β˜…β˜…β˜…β˜… As always very professional serviceRecommendedResponse from the ownerThank you for your continued business over the years and for the great review Sarah L.Sarah L. β˜…β˜…β˜…β˜…β˜… Debbie is absolutely fantastic. Very friendly and professional service offered. Highly recommended.Response from the ownerSarah Thank you so much for the fantastic review I really appreciate you taking the time Brenda C.Brenda C. β˜…β˜…β˜…β˜…β˜… Fantastic service from Debbie for garage door locks. Arrived when arranged. Sound advice and speedy replies to messages. An excellent and efficient job. Would definitely recommend. Thank you.Response from the ownerBrenda Thank you for the great review I really appreciate it Glad I could get it sorted for you Lara M.Lara M. β˜…β˜…β˜…β˜…β˜… Debbie was wonderful! She came the same day to change my lock. Very professional and friendly.Response from the ownerLara Thank you for such a lovely review .I am glad I could get it changed quickly for you Tracey S.Tracey S. β˜…β˜…β˜…β˜…β˜… Deb gave me advice and a quote for my faulty front door lock, then came back within days to fit it. Very efficient and tidy as well!. It was good to use someone local to the town rather than a National company. I would definitely recommend 👍Response from the ownerTracey thank you for the great review .Glad I could help Mary N.Mary N. β˜…β˜…β˜…β˜…β˜… Excellent locksmith. Came in good time to replace an outdoor lock and repair a conservatory door lock. Shall definitely use again if I need a locksmith. Mary. 13/2/2024Response from the ownerThank you for the great review I really appreciate you taking the time Rebecca S.Rebecca S. β˜…β˜…β˜…β˜…β˜… Fantastic service! Quick response, within 20 mins. Friendly, very efficient. I would highly recommend.Response from the ownerThank you for the great review .Being locked out at night is no fun.We get that and act accordingly and will always go for the non destructive Angela B.Angela B. β˜…β˜…β˜…β˜…β˜… Great friendly service, prompt and get us in quickly!Response from the ownerThank you for the great review .We understand if you’re locked out at night it’s no fun.Glad we were able to pick the lock and get you back in your home quickly Georgina L.Georgina L. β˜…β˜…β˜…β˜…β˜… Debbie came to repair broken lock for me, sorted it out quickly and efficiently, would definitely recommend and use again . Thank youResponse from the ownerThank you for the great review glad I could fix the problem for you. SWASWA β˜…β˜…β˜…β˜…β˜… Fabulous service as always. Thank youResponse from the ownerAlways good to see you and thank you for your continued business over the years Jane M.Jane M. β˜…β˜…β˜…β˜…β˜… Great service. Arrived in half an hour of call. Able to resolve issue promptly. Would definitely recommend.Response from the ownerThank you for the great review.Glad I could help david G.david G. β˜…β˜…β˜…β˜…β˜… Brilliant and friendly service. Fixed the lock and gave some good advice.Response from the ownerThank you for the great review Glad I could help TomTom β˜…β˜…β˜…β˜…β˜… Debbie visited my property very quickly after my enquiry and was able to fix the lock on my front door amongst other things. Good service and would recommend.Response from the ownerTom thank you for the great review I was glad to get the door working as it should Zedds D.Zedds D. β˜…β˜…β˜…β˜…β˜… The Lock Monkey is amazing!Our front door locking mechanism began to fail. Worried about getting it fixed before we set off on a tour of the UK visiting family, a neighbour suggested The Lock Monkey.Despite being on a short holiday they responded to our text enquiry and visited promptly on their first day back.We now have a new lock, a properly adjusted door, and all for a very reasonable price.Thank you Lock Monkey 👍Response from the ownerThanks for the great review it’s always my aim to get doors to their best working condition Ollie K.Ollie K. β˜…β˜…β˜…β˜…β˜… Superb service and a never give up attitude. We had a real issue with our front door not locking properly. The lock monkey made a huge difference and was excellent value for money. Could not recommend more.Response from the ownerOllie thank you for the great review and yes you for was certainly a challenge but I won in the end 💪🤣 Ruth D.Ruth D. β˜…β˜…β˜…β˜…β˜… This is the third time Debbie has helped me. She is friendly, warm and patient. She communicates clearly and is prompt.She's especially good with my mum who has dementia, whom she treats with gentle kindness.Highly recommended.Response from the ownerRuth Thank you for taking the time to leave me such a lovely review, especially when you are so busy.Always happy to help - it’s always lovely to see you and your mum 😊 Kari A.Kari A. β˜…β˜…β˜…β˜…β˜… Clearly is very competent and knows her job Definitely recommendResponse from the ownerThank you for the great review.I really appreciate it Freddie C.Freddie C. β˜…β˜…β˜…β˜…β˜… Very good job *****Response from the ownerThanks so much for the great review and your repeat business Barbara H.Barbara H. β˜…β˜…β˜…β˜…β˜… Shout out for Lock Monkey, great friendly service, came on time, job completed very quickly. This was not an emergency call-out, but will be keeping a note of the telephone just case ever need a locksmith in the futureResponse from the ownerBarbara Thank you so much for the great review I’m glad to have got it fixed for you before it was an emergency Linda W.Linda W. β˜…β˜…β˜…β˜…β˜… Response from the ownerLinda Thank you for the 5 star review I really appreciate it Katie H.Katie H. β˜…β˜…β˜…β˜…β˜… Amongst frantic panic of being locked out I was given the phone number of Lock Monkey. Debbie responded promptly, listened carefully to the issue and crawled through holiday traffic to the rescue. I couldn’t have asked for a calmer, more positive, skilled person to tackle the issue.Not only did she get in with less damage and fuss than I thought possible she repaired the lock and fitted new handles there and then! She was very professional, reassuring and tidied up afterwards.It always seems the worst time for something like that to happen. Then someone very good at what they do takes the stress away, does an excellent job and restores your faith in the state of the world. Thank you Debbie, I have put your number in my phone and insisted on all my friends and colleagues making a note of it too!Response from the ownerKatie I’m glad I could help And thank you for the amazing review I really appreciate it Sharon T.Sharon T. β˜…β˜…β˜…β˜…β˜… Fantastic service! Problems were quickly diagnosed and fixed same day. Friendly, knowledgeable and professional. Would highly recommend!Response from the ownerThank you Sharon it was my pleasure to get everything working as it should again Sarah B.Sarah B. β˜…β˜…β˜…β˜…β˜… Debbie was punctual, understood the issue and fixed it quickly, and cleaned up afterwards. Problem solved, I'm a very happy customer. Recommended.Response from the ownerSarah Thank you for the great review and your custom It was my pleasure Gail S.Gail S. β˜…β˜…β˜…β˜…β˜… Very professional and friendly and gave great advice. Came out on a bank holiday without hesitation and not charging a fortuneResponse from the ownerThank you for the great review about our service and competitive prices .Really appreciate it Gen G.Gen G. β˜…β˜…β˜…β˜…β˜… Fantastic quick efficient service, clean tidy friendly and polite, great quality lock. Couldn’t be happier with the product or service.Response from the ownerThank you for using The Lock Monkey And leaving such a great review I really appreciate it Kate S.Kate S. β˜…β˜…β˜…β˜…β˜… A great service from first point of contact to conclusion of job! Debbie was very quick to respond to all calls and texts and completed the replacement of 2 locks to bi fold doors in a very short time frame. Debbie was friendly and professional throughout. I would not hesitate to recommend The Lock Monkey and to use them again.Response from the ownerKate thank you for the lovely review I really appreciate it Aaron S.Aaron S. β˜…β˜…β˜…β˜…β˜… Fast and efficient, 5 starResponse from the ownerThank you for the 5 star review Glad I could help Claire T.Claire T. β˜…β˜…β˜…β˜…β˜… Professional, helpful and genuine person. Thank you so much for getting us back into the house!!Response from the ownerThank you for the great review It was my pleasure it what I do 🤣 Jenny G.Jenny G. β˜…β˜…β˜…β˜…β˜… Highly recommend. Quick, polite, helpful.Response from the ownerThank you for the great review and your business Jill D.Jill D. β˜…β˜…β˜…β˜…β˜… We needed to urgently have a repair carried out on back patio doors following entry by the Fire Brigade, and were recommended to contact Debbie, The Lock Monkey. We are so pleased that we were given contact details as Debbie, confirmed arrival on the morning that we phoned her and arrived promptly. Debbie was friendly and professional, with excellent expertise in quickly, efficiently and cleanly replacing lock barrel but also fixing the other damage to the door lock panel. Debbie worked swiftly and also gave good advice on other concerns we had. We would not hesitate in highly recommending The Lock Monkey and will keep these contact details on record to pass on to our friends and family. Although based out in Exmouth The Lock Monkey carries out work all over Devon and are reasonably priced, unlike many of the larger national companies. Thank you for all your help and advice and for carrying out this repair so quickly. We will definitely be using you again and recommend others to do so. It is always good to be able to use and have a local independent company to use. Once again, many thanks. JillResponse from the ownerThank you so much for the lovely review Am glad I could help at such a stressful time ALLEN M.ALLEN M. β˜…β˜…β˜…β˜…β˜… What can I say? All I can do is concur with all the other 5* reviews that are already on this page. I phoned, Debbie answered the phone. Yes, she would come in two days time. And she did, 10 minutes before the agreed time. She tackled the errant lock and she left it working. I then turned her attention to a new problem that had occurred on one of our conservatory doors. It is a worn out door so there is not much that she could do but nevertheless she looked at it and in the end she left it in a secure state. Well done Debbie you deserve every 5* review that you receive. I thoroughly recommend.Response from the ownerThank you for the fantastic review .I’m glad I could help Jason I.Jason I. β˜…β˜…β˜…β˜…β˜… Absolutely wonderful messaged back straight away and was here in 1/2 hr and is coming back to complete workWould highly recommend Thank youSue InghamResponse from the ownerSue Thanks for the great review ,your emergency job is our emergency Happy to help js_loader
Marcia EmeryMarcia Emery β˜…β˜…β˜…β˜…β˜… Today the lock on our exterior door jammed. Found The Lock Monkey on the web, phoned, and Debbie arrived within 1 1/2 hours, diagnosed and fixed the problems, and is an expert at her work! Highly recommendedAlex RussellAlex Russell β˜…β˜…β˜…β˜…β˜… I highly recommend The Lock Monkey. My patio door lock has been faulty for a long time. However, two previous double glazing repair specialists said there was nothing wrong with it, despite me not being able to lock it sometimes. The Lock Monkey arrived punctually, and within 20 minutes had both diagnosed the problem and repaired the lock! It was such a relief. Thank you for your help.Debbie BalesDebbie Bales β˜…β˜…β˜…β˜…β˜… 🌟 🌟 ⭐️⭐️⭐️ fabulous service.
Debbie was with us within 15mins.
So helpful and professional, also serviced the door at the same time. She used top quality replacement locks.
Just amazing! Thank you.
Amanda Richardson DowlingAmanda Richardson Dowling β˜…β˜…β˜…β˜…β˜… Debbie answered my plea for help very quickly. As it wasn’t an emergency we arranged an appointment for a couple of days later.

She arrived, promptly, was very diligent and the cost didn’t break the bank.

I’d definitely recommend The Lock Monkey.

Thank you.
Lauren GallagherLauren Gallagher β˜…β˜…β˜…β˜…β˜… We are suckers for great customer service and that's exactly what we received.

We can't recommend Debbie enough. She went above and beyond to help us.

Super efficient, friendly and reliable.
Also very reasonably priced too.

Thanks very much.
Phil WilliamsPhil Williams β˜…β˜…β˜…β˜…β˜… Excellent service. Thank you!Nina PetersNina Peters β˜…β˜…β˜…β˜…β˜… Debbie came very quickly after my initial call about the front door handle not working properly & unable to open the door. She assessed the situation; got the door open, explained the remedy & secured the door. Then came next day to replace the whole mechanism with a year's guarantee included. Very good service; will certainly recommend her & use again if necessaryAlan MarriottAlan Marriott β˜…β˜…β˜…β˜…β˜… Wow!!! What amazing service!

I could not recommend The Lock Monkey more highly.

Very fast response to a stressful self lock out situation (no not me!) of senior folk.

Amazing - and thank you.

Businesses like this deserve to do well.

You are a star!
Emma LouiseEmma Louise β˜…β˜…β˜…β˜…β˜… I asked on Facebook for recommendations for a locksmith and lots of people recommended the lock monkey. I got in touch and Debbie came out within the hour, really friendly and sorted the issue quickly and at a very reasonable price. Highly recommend if you need a locksmith and thank you for your help.Sue StocksSue Stocks β˜…β˜…β˜…β˜…β˜… We've been working with The Lock Monkey for a number of years with our busy Letting Agency. Debbie always provides an extremely professional and reliable service. We've called late at night when some of our tenants have been locked out, we've had emergencies, lock changes and repairs and Debbie's service is second to none. We wouldn't ever consider using another firm, we don't need to, we've found the best there is!Mandy BakerMandy Baker β˜…β˜…β˜…β˜…β˜… I would highly recommend. Excellent customer service, and a very swift response to my enquiry with lock replaced within a few hours of contacting them.Tony DergesTony Derges β˜…β˜…β˜…β˜…β˜… Called out for a locked garage( key inside) came out quickly and got us back in , with changing the the locks . Highly recommend ,would use again (but hopefully won’t have to lol) ⭐️ ⭐️⭐️⭐️⭐️ for customer service
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email: info@thelockmonkey.co.uk

tel: 07950 148 390

Masey Road, Exmouth, Devon, EX8 4AR

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The Lock Monkey local locksmith

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Google Rating
5.0
Based on 259 reviews
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